Commercial Excellence Coordinator

Highridge Medical; Olive Branch (MS); On-site; USD 37,000 - 39,000; Full time

Job summary

Highridge Medical is seeking a Commercial Excellence Coordinator to support independent agents across the region by ensuring inventory is available when needed and coordinating with internal teams to minimize friction. This role operates in an agent-led sales model with no direct customer-facing duties.

The position requires collaboration with the US Commercial Excellence Lead, maintaining policy compliance, and providing weekend/on-call coverage as needed. Hourly pay is provided as listed.

Responsibilities

• Partner closely with the US Commercial Excellence Lead to support independent agents across the region in maintaining the inventory levels needed to successfully fulfill cases and generate revenue.
• Monitor inventory levels and proactively work to resolve, and supply updates.
• Coordinate with internal departments (supply chain, distribution, planning, etc.) to ensure timely and complete delivery of products to independent agents.
• Support order processing, shipment tracking, and resolution of inventory-related issues to enable agents to operate efficiently.
• Assist Commercial Excellence Lead with order-related requests, including order entry, corrections, and expedites, while ensuring compliance with company processes.
• Collaborate with various internal teams to optimize inventory availability and support overall commercial excellence initiatives.
• Weekend and on call coverage

Job description

The Commercial Excellence Coordinator partners closely with the US Commercial Excellence Lead to support our network of independent agents across a wide region. This behind-the-scenes role focuses on ensuring agents have the right inventory at the right time, enabling them to successfully fulfill cases and generate revenue.

The Coordinator serves as a key commercial enabler in an agent-led sales model, helping independent agents operate effectively, compliantly, and efficiently without any direct customer-facing responsibilities.

Role Purpose

• Serve as an internal commercial enabler, partnering with the US Commercial Excellence Lead to support independent agents across the region
• Reduce complexity and friction for agents by owning coordination across internal commercial functions (supply chain, distribution, planning, etc.)
• Ensure agents can remain focused on revenue generation and fulfilling cases by securing the right inventory at the right time, without agents needing to navigate internal processes
• Support commercial agility while maintaining policy compliance in a decentralized, agent-led sales environment

Responsibilities

• Partner closely with the US Commercial Excellence Lead to support independent agents across the region in maintaining the inventory levels needed to successfully fulfill cases and generate revenue.
• Monitor inventory levels and proactively work to resolve, and supply updates.
• Coordinate with internal departments (supply chain, distribution, planning, etc.) to ensure timely and complete delivery of products to independent agents.
• Support order processing, shipment tracking, and resolution of inventory-related issues to enable agents to operate efficiently.
• Assist Commercial Excellence Lead with order-related requests, including order entry, corrections, and expedites, while ensuring compliance with company processes.
• Collaborate with various internal teams to optimize inventory availability and support overall commercial excellence initiatives.
• Weekend and on call coverage

*This is not an exhaustive list of duties or functions and might not necessarily comprise all of the essential functions for purposes of the Americans with Disabilities Act.

Hourly Pay $27.00- $28.85

About Us

Welcome to the Highridge Medical's Career Page. Highridge Medical is committed to improving spine care by partnering with the surgeon community to drive innovation. The company has a compelling and comprehensive portfolio supported by extensive clinical evidence, including solutions for complex spine, motion preservation, minimally invasive surgery, biologics, and enabling technologies. For additional information, please visit www.highridgemedical.com.