Commercial Escrow Officer

Fidelity National Financial; Franklin (TN); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Paid paternity leave

Disability insurance

Job summary

A leading title insurance company based in Franklin, TN, is seeking a Commercial Escrow Officer to manage complex real estate transactions. The ideal candidate will have at least 3 years of experience in financial services, preferably in title and escrow operations, and must be proficient in Microsoft Office Suite as well as title production software. Excellent attention to detail and communication skills are essential to ensure smooth and compliant closings. This is a full-time position with competitive health benefits.

Qualifications

• Minimum of 3 years of experience in financial services, preferably within title and escrow operations.
• Solid understanding of industry standards in title/escrow field.

Responsibilities

• Manage and process escrow transactions in accordance with instructions.
• Ensure compliance with all terms outlined in agreements.
• Prepare necessary documentation for timely closures.
• Coordinate signing appointments with buyers and sellers.
• Ensure timely disbursement of funds at closing.

Skills

Attention to detail

Verbal communication skills

Written communication skills

Team collaboration

Education

High school diploma or equivalent (GED)

Tools

Microsoft Office Suite

Title production software

Job description

Join to apply for the Commercial Escrow Officer role at Fidelity National Financial.

Fidelity National Financial, Inc. (NYSE: FNF) is a leading provider of title insurance and transaction services to the real estate and mortgage industries. FNF is the nation’s largest title insurance company through its title insurance underwriters – Fidelity National Title, Chicago Title, Commonwealth Land Title, Alamo Title and National Title of New York – that collectively issue more title insurance policies than any other title company in the United States. More information about FNF can be found at fnf.com.

Position Overview

As a Commercial Escrow Officer, you will play a key role in facilitating and closing complex commercial real estate transactions. You’ll work closely with a team of experienced title professionals and underwriters, leveraging their decades of combined industry knowledge to ensure smooth, compliant, and timely closings. Your expertise and attention to detail will be essential in navigating the unique challenges and intricacies of commercial transactions while delivering exceptional service to clients and stakeholders.

Location

• Office-based in Franklin, TN and Louisville, KY with dedicated parking and an exceptional team environment.
• Occasional overtime may be required to meet transaction deadlines.

Duties & Responsibilities

• Manage and process escrow transactions in accordance with instructions from real estate agents, brokers, attorneys, lenders, and other parties involved in the transaction.
• Ensure full compliance with all terms outlined in the Purchase and Sale Agreement, lender instructions, title underwriting guidelines, and company procedures.
• Review and address all matters listed in the Preliminary Title Commitment, including lien payoffs, Deeds of Trust, and any title-related issues such as probates, divorces, or land use classifications.
• Prepare all necessary documentation required to close the transaction accurately and in a timely manner.
• Coordinate and conduct signing appointments with buyers and sellers, ensuring all parties understand and complete the required paperwork.
• Ensure timely and accurate disbursement of funds at closing in accordance with transaction requirements and company policies.

Minimum Requirements

• High school diploma or equivalent (GED) required.
• Minimum of 3 years of experience in financial services, preferably within title and escrow operations.
• Solid understanding of industry-standard practices, concepts, and procedures in the title/escrow field.
• Proficient in Microsoft Office Suite and comfortable working with various computer applications and title production software.

Preferred Experience

• Detail oriented and professional; able to handle confidential information.
• Ability to juggle many duties and meet multiple deadlines.
• High level of stress tolerance and emotional resilience; ability to maintain an even disposition in the face of conflict or in a crisis.
• Strong energy and drive; self-starting, strong work ethic and work habits, accountable for one’s own actions.
• Strong verbal and written communication skills; ability to build collaborative relationships with co‑workers and the parties to the transaction.
• Ability to produce a high volume of work accurately on a consistent basis.
• Good team player; willing to reach out to other staff to assist; willing to accept help from others when needed.

Equal Opportunity Policy

FNF, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.

Seniority Level

Associate

Employment Type

Full‑time

Job Function

Administrative, Customer Service, and General Business

Industries

Financial Services, Insurance, and Information Services

Benefits

• Medical insurance
• Vision insurance
• 401(k)
• Paid maternity leave
• Paid paternity leave
• Disability insurance

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