Commercial Escrow Assistant (In Office)

First American; Tampa (FL); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k)

PTO / paid sick leave

Stock purchase plan

Job summary

First American in Tampa is seeking a Commercial Escrow Assistant to support the Commercial Escrow department with customer service and administrative duties related to closings. You will prepare documents, gather invoices, and collaborate with Escrow professionals and Underwriters while ensuring compliance with policies.

A high school diploma and 1–3 years in escrow or real estate is preferred, with strong communication and organizational skills.

Qualifications

• High school diploma or equivalent required.
• 1–3 years’ experience in escrow/real estate or as an Associate Escrow Assistant.
• Strong customer service orientation and attention to detail.
• Excellent verbal communication and organizational skills.

Responsibilities

• Prepare documents for closings.
• Provide strong customer service during escrow processes.
• Gather all invoices needed for closing.
• Maintain understanding of contracts and commitments.
• Learn transactional accounting and work with escrow team and underwriter.
• Adhere to policies and procedures, including wire fraud training.

Skills

Customer service

Detail orientation

Verbal communication

Problem solving

Organizational skills

Education

High School diploma or equivalent

Job description

Who We Are

Join a team that puts its People First! First American's Agency Division is dedicated to providing our policy-issuing agents with resources, services and underwriting guidance needed to achieve new levels of success. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

We are looking to grow our Commercial Escrow Assistant team in Tampa, Florida! The Commercial Escrow Assistant will provide support to the Commercial Escrow department by assisting with customer service and administrative duties related to escrow closings.

What You’ll Do

• Prepare documents.
• Provide strong customer service skills.
• Gather all necessary invoices for Closing.
• General understanding and knowledge of contract and commitment.
• Learn and gain proficiency of transactional accounting
• Work closely with Escrow and Underwriter as directed.
• Compliance with policies and procedures, including wire fraud training.
• Other duties as assigned

What You’ll Bring

• High School diploma or equivalent
• 1-3 years’ experience as an Associate Escrow Assistant or a minimum of 3 years’ experience in a related real estate or title field.
• Strong customer service orientation
• Detail orientation
• Excellent verbal communication
• Problem solving skills
• Strong organizational skills

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

Pay Range: $18.46 - $24.63 Hourly