Commercial Escrow Assistant

First American; Florida; Remote; USD 28,000 - 37,000; Full time

Benefits offered by this job

Employee stock purchase plan

Medical, dental, vision

401k, PTO

Job summary

First American is seeking an Associate Escrow Assistant to join our Escrow team. You will support escrow closings, prepare documents, approve wires, and gather invoices with a strong focus on accurate service delivery.

You’ll work in a fast-paced environment, collaborating with escrow and underwriter teams while maintaining compliance and exceptional customer service. Remote options may apply depending on assignment.

Qualifications

• High School diploma or equivalent
• 1-3 years’ experience as an Associate Escrow Assistant or 3+ years in real estate or title fields is helpful but not required
• Strong customer service orientation
• Works well in a team environment as well as independently
• Detail oriented
• Excellent verbal communication
• Problem solving skills
• Strong organizational skills
• Must be able to work quickly and multitask between duties while maintaining accuracy
• Ability to follow changed processes when applicable

Responsibilities

• Good working knowledge of escrow processes.
• Prepare documents.
• Approve wires.
• Open orders.
• Gather invoices for closing.
• General understanding of contract and commitment.
• Learn and apply transactional accounting basics.
• Collaborate with Escrow team and Underwriter as directed.
• Adhere to corporate policies, including wire fraud training.
• Other duties as assigned.

Skills

Strong customer service orientation

Excellent verbal communication

Detail oriented

Problem solving skills

Strong organizational skills

Multitasking between duties

Education

High School diploma or equivalent

Job description

Who We Are

Join a team that puts its People First! First American's Agency Division is dedicated to providing our policy-issuing agents with resources, services and underwriting guidance needed to achieve new levels of success. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

Provides support to Escrow department by assisting with customer service and administrative duties related to escrow closings.

What You'll Do

• Good working knowledge of fast.
• Prepare documents.
• Approve wires.
• Open Orders.
• Strong customer service skills.
• Gather all necessary invoices for Closing.
• General understanding and knowledge of contract and commitment.
• Learn and gain proficiency of transactional accounting.
• Work closely with Escrow and Underwriter as directed.
• Compliance with Corporate policies and procedures, including wire fraud training.
• Other duties as assigned.

What You'll Bring

• High School diploma or equivalent
• 1-3 years’ experience as an Associate Escrow Assistant or a minimum of 3 years’ experience in a related real estate or title field is helpful but not required
• Strong customer service orientation
• Works well in a team environment as well as independently
• Detail oriented
• Excellent verbal communication
• Problem solving skills
• Strong organizational skills
• Must be able to work quickly and multitask between duties while maintaining accuracy
• Ability to follow changed processes when applicable

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

Pay Range: $20.34 - $27.12 Hourly, Remote

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.