Commercial / Emerging Enterprise Account Executive - Tech & Media

Salesforce; Illinois; Hybrid; USD 120,000 - 180,000; Full time

Job summary

Salesforce is seeking a Commercial Account Executive to join our up-market team. You will drive revenue by selling AI agents and accelerating value across the Salesforce Customer 360 platform, collaborating with customers to unlock the full potential of our cloud ecosystem.

You will work with mid- and large-enterprise accounts, especially in Telecommunications, Media, and Technology, building relationships, coordinating resources, and delivering strategic account plans before closing deals.

Qualifications

• 5–10 years of full-cycle sales experience, with at least 3 years in the field.
• Proven experience managing existing accounts to drive upsell/cross-sell, or acquiring new logos.
• Ability to present to customers and executives.

Responsibilities

• Develop key customer stakeholder relationships and drive satisfaction at assigned accounts.
• Build and execute long-term account strategies aligned to business objectives.
• Coordinate internal Salesforce resources to meet customer needs.
• Perform account planning with Prime and Cloud sales resources for strategic alignment.

Skills

Full-cycle sales

Account management

Presentation skills

Strategic account planning

Tools

CRM (Salesforce)

Job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Sales

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Applications for this position will be accepted on an ongoing basis.

The Experience

Our up-market Commercial team works with exciting, growing organizations of 250-5,000 employees. As a Commercial Account Executive, you won't just sell AI agents - you'll work alongside them to accelerate revenue, build trusted relationships, and help customers unlock the full power of the Salesforce Customer 360 platform.

Commercial Business Unit:

Mid-Commercial (201-1,000 employees)

General Commercial (1,001-5,000 employees)

Vertical:

This role will be specifically selling into accounts within the Telecommunications, Media, and Technology industries.

You may be aligned to, but not limited to, the following clouds:

• Slack
• NetZero Cloud
• Tableau
• Marketing Cloud
• Service Cloud
• Specialization Cloud
• Digital

Note: By applying to the Commercial Account Executive posting, recruiters and hiring managers who support multiple cloud offerings across the organization will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams. Please note some of these positions may be office-based, office-flexible, or remote depending on the team.

What You'll Actually Be Doing

• Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts
• Build and execute long-term account strategies aligned to customer business objectives
• Coordinate internal Salesforce resources to meet customer business needs
• Perform account planning at assigned accounts, coordinating with Prime and Cloud sales resources to ensure strategic alignment

You're Our Person If...

• 5-10 years of full-cycle sales experience, with at least 3 years in the field
• Proven experience managing existing customer accounts to drive upsell and cross-sell opportunities, acquiring new logo accounts, or both
• Ability to build and deliver presentations to customers

Even Better If...

• Ability to strategize and collaborate with a large extended team
• Experience will be evaluated based on core competencies for the role (e.g., extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form .

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective emplo