Commercial / Emerging Enterprise Account Executive - Tech & Media

Salesforce; Chicago (IL); On-site; USD 78,000 - 165,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Job summary

Salesforce is seeking a Commercial Account Executive for the up-market team. You’ll work with AI agents to accelerate revenue, build trusted relationships, and help customers unlock the Salesforce Customer 360 platform.

Develop key account plans, coordinate internal resources, and present at exec level. The role focuses on Telecommunications, Media, and Technology accounts, with potential for office-based, office-flexible, or remote work depending on the team.

Qualifications

• 5–10 years of full-cycle sales experience, with at least 3 years in the field.
• Proven experience managing existing customer accounts to drive upsell and cross-sell opportunities, acquiring new logo accounts, or both
• Ability to build and deliver presentations to customers

Responsibilities

• Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts
• Build and execute long-term account strategies aligned to customer business objectives
• Coordinate internal Salesforce resources to meet customer business needs
• Perform account planning at assigned accounts, coordinating with Prime and Cloud sales resources to ensure strategic alignment

Skills

Sales experience

Presentation skills

Relationship building

CRM proficiency

Tools

Salesforce CRM

Job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Applications for this position will be accepted on an ongoing basis.

The Experience

Our up-market Commercial team works with exciting, growing organizations of 250–5,000 employees. As a Commercial Account Executive, you won't just sell AI agents — you'll work alongside them to accelerate revenue, build trusted relationships, and help customers unlock the full power of the Salesforce Customer 360 platform.

Commercial Business Unit

• Mid-Commercial (201–1,000 employees)
• General Commercial (1,001–5,000 employees)

Vertical

This role will be specifically selling into accounts within the Telecommunications, Media, and Technology industries.

We Have Core Teams That Sell The Entire Salesforce Platform, And Prime Teams That Specialize In a Specific Cloud Solution. You May Be Aligned To, But Not Limited To, The Following Clouds

• Slack
• NetZero Cloud
• Tableau
• Marketing Cloud
• Service Cloud
• Specialization Cloud
• Digital

Note: By applying to the Commercial Account Executive posting, recruiters and hiring managers who support multiple cloud offerings across the organization will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams. Please note some of these positions may be office-based, office-flexible, or remote depending on the team.

What You'll Actually Be Doing

• Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts
• Build and execute long-term account strategies aligned to customer business objectives
• Coordinate internal Salesforce resources to meet customer business needs
• Perform account planning at assigned accounts, coordinating with Prime and Cloud sales resources to ensure strategic alignment

You’re Our Person If...

• 5–10 years of full-cycle sales experience, with at least 3 years in the field
• Proven experience managing existing customer accounts to drive upsell and cross-sell opportunities, acquiring new logo accounts, or both
• Ability to build and deliver presentations to customers

Even Better If...

• Ability to strategize and collaborate with a large extended team
• Experience will be evaluated based on core competencies for the role (e.g., extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including:

• time off programs
• medical
• dental
• vision
• mental health support
• paid parental leave
• life and disability insurance
• 401(k)
• an employee stock purchasing program

More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $77,550 - $164,850 annually There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $85,300 - $181,000 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.