Commercial / Emerging Enterprise Account Executive - Tech & Media

Salesforce; New York (NY); On-site; USD 85,300 - 181,000; Full time

Benefits offered by this job

Health insurance

Flexible time off

Parental benefits

Employee stock purchasing programme

Job summary

Salesforce is seeking a Commercial Account Executive based in New York. This role focuses on selling the Salesforce Customer 360 platform, managing relationships with key customer stakeholders, and driving customer satisfaction at assigned accounts.

The ideal candidate will have extensive experience in full-cycle sales, effective communication, and a strategic approach to account management. We offer robust benefits and ongoing career development opportunities.

Qualifications

• 5-10 years of full cycle sales experience, with at least 3 in the field.
• Proven experience managing customer accounts and driving upsell opportunities.
• Ability to strategize with a large extended team.

Responsibilities

• Develop relationships with key customer stakeholders and drive satisfaction.
• Coordinate internal resources to meet customer needs.
• Perform account planning and ensure strategic alignment.

Skills

Full cycle sales experience

Customer relationship management

Presentation skills

Strategic thinking

Job description

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isnt a buzzword - its a way of life. The world of work as we know it is changing and were looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforces core values at the heart of it all.

Ready to level up your career at the company leading workforce transformation in the agentic era? Youre in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Applications for this position will be accepted on an ongoing basis.

Description

Our up-market Commercial team focuses on working with exciting growing organizations of 250-10,000 employees. You will have the opportunity to work in a fast paced team with various customers and receive personalized training and career opportunities.

Commercial Business Unit

• Mid-Commercial (201 - 1000 employees)
• General Commercial (1001 - 5000 employees)
• Enterprise Corporate Sales (5000+ employees)

Vertical

This role will be specifically selling into accounts within the Telecommunications, Media, and Technology Industries.

We have Core Teams that sell the entire Salesforce Platform, and Prime teams that specialise in a specific cloud solution. You may be aligned to, but not limited to, the following clouds:

• Slack
• NetZero Cloud
• Tableau
• Marketing Cloud
• Service Cloud
• Specialization Cloud
• Digital

Day to Day

Our Commercial Account Executives engage with existing customers and new leads to sell the Salesforce Customer 360 platform. They build positive, trusted relationships with both key team members and C-suite decision makers within their patch, helping customers realise value from their Salesforce investments. You will use your skills to develop opportunities through both warm leads and whitespace prospecting.

Responsibilities

• Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts
• Develop and drive the overall long-term strategy for the account, aligned to customer business objectives
• Coordinate internal Salesforce resources to meet customer business needs
• Perform account planning at assigned accounts, coordinating with Prime and Cloud sales resources to ensure strategic alignment
• Share Salesforce value proposition for existing and/or new customers
• Drive growth within an existing assigned account

Preferred Qualifications

• Average of 5-10 years of full cycle sales experience, with at least 3 in the field
• Proven experience in managing existing customer accounts to drive upsell/cross-sell opportunities, as well as acquiring new logo accounts OR focusing exclusively on new logos (Hunter role)
• Ability to build and deliver presentations to your customers
• Ability to strategise with a large extended team
• Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

Working at Salesforce

Working at Salesforce isnt all about selling. Its also about learning, and we heavily invest in you with a month-long immersion and onboarding, including: a week-long product bootcamp, mentorship program, weekly coaching and development programs.

Benefits

We are pioneers of the Pledge 1% model, providing product, grants and community service to those in need. We are proud to be #1 in PEOPLEs Top 50 Companies that Care, and are on Fortune’s Change the World list. We provide every employee with 7 paid volunteer days off a year, and donation matching for all approved charitable donations. We provide other world-leading benefits to all our employees, including:

• Health, life insurance, retirement saving plan
• Monthly wellness allowance
• Flexible time off & leave policies
• Parental benefits
• Perks and discounts

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, colour, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programmes, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401k, and an employee stock purchasing programme. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labour markets across various regions. The typical base salary range for this position is $77,550 - $164,850 annually. There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $85,300 - $181,000 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.