Commercial Door/Custom Project Coordinator

Apogee Architectural Metals; Walker (MI); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) with match

Employee Stock Purchase

Paid Time Off

Paid Holidays

Tuition Reimbursement

Career Progression

Job summary

Apogee Architectural Metals is seeking a Custom Coordinator II to manage custom orders from intake to delivery, ensuring accuracy, schedule adherence, and profitability alignment. You will coordinate with clients, estimators, purchasing, programming, and production to resolve issues and streamline fulfillment.

The role requires strong organizational and communication skills, experience in drafting/drawing environments, and proficiency with AutoCAD and ERP systems.

Qualifications

• Education: High school education, Associates in Project Management, or Drafting & Design degree.
• Experience: 1 year in commercial/residential window, curtainwall, storefront products; or 2 years in PM/Design Drafting.
• Strong organizational and problem-solving skills with excellent verbal and written communication; detail-oriented and proficient with computers and drawings.

Responsibilities

• Own custom orders from intake through release to production and delivery.
• Coordinate between clients, estimators, purchasing, programming, production, and receiving.
• Manage all client-facing communication about order status, lead times, and changes.
• Order entry: retrieve product and process information to perform duties.
• Generate production documents using AutoCAD, ERP, or similar tools.

Skills

Organizational skills

Problem-solving

Verbal communication

Written communication

Attention to detail

Education

High school education

Associates in Project Management

Drafting & Design degree

Tools

AutoCAD

ERP

Job description

Apogee Architectural Metals Position Summary

The Custom Coordinator II role is responsible for preparing accurate production drawings to support fabrication, ensuring deliverables are high quality, error-free, completed on schedule, and aligned with company profitability goals. The role also encompasses responsibilities from purchase order receipt through delivery to the client.

Core duties include entering orders into the ERP system, monitoring order status, verifying hardware compatibility, providing necessary documentation to the production team, and ensuring receipt of required materials. Serving as a central point of coordination, the position facilitates communication with clients and internal departments to achieve timely and efficient order fulfillment.

Key Responsibilities

• Customer Service: Own custom orders from intake through release to production and delivery—ensuring scope, specifications, timelines, and requirements are accurate, complete, and executed correctly.
• Serve as the central point of contact coordinating between clients, estimators, purchasing, programming, production, and receiving to ensure alignment, issue resolution, and timely execution.
• Manage all client-facing communication related to order status, changes, lead times, and issue resolution—ensuring expectations are clearly set and met.
• Order Entry: Intermediate level understanding of order entry processes and procedures. Able to retrieve product and process related information to perform job related duties.
• Intermediate level product knowledge and understanding of product operation, functionality, and compatibility within or in relation to framing materials and associated products.
• Efficiently generate high quality production documents that are complete and accurate using AutoCAD, ERP, or other tools as applicable.

Experience & Skills Education

• Education: High school education, Associates in Project Management, or Drafting & Design degree.
• Experience: One year of experience in commercial or residential window, curtainwall, and/or storefront products, or Two years’ experience as project manager and/or Design Drafting experience.
• Required Skills: Possesses strong organizational and problem-solving skills, with excellent verbal and written communication abilities. Highly detail-oriented with advanced computer proficiency and the ability to interpret and apply technical drawings.

Work Environment/Travel Requirements

Frequent exposure to manufacturing environment. Extended periods of office work on a computer and in team meetings. Overnight travel requirements will be variable based on projects and business activities. Occasional travel related to other sites / corporate.

Physical Requirements

Ability to work in both office and manufacturing environments. Lift up to 50 lbs.

This job description outlines the general nature and level of work performed by employees within this classification. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Our Benefits

• Competitive Benefits Package for employees and their dependents (Medical, Dental, Vision, Life, Disability)
• Incentive Plans
• 401(k) with employer contribution and match
• Employee Stock Purchase Plan with employer match
• Paid Time Off (Vacation and Sick Time)
• Paid Holidays
• Tuition Reimbursement Program
• Employee Assistance Program (EAP)
• Wellness Program
• Training and Career Progression

Apogee and our brands are an Equal Opportunity Employer. By definition, Apogee means "highest point." It's no coincidence that it's also the name of our company. For over 70 years it is a name that has inspired and driven us to achieve a higher level of excellence in all we do. We are not satisfied with the status quo. We aim higher, think bigger, and endeavor to create even more value for every Apogee stakeholder. We strive to create peak value. Apogee is a leader in architectural products and services. Our glass and aluminum window, storefront and curtainwall systems make buildings look great, reduce energy consumption, and protect occupants and property. Our highly skilled team designs glass and metal building façades, completes massive orders for skyscrapers on time, and manages complex window, curtainwall and storefront installation projects. We are also a leader in the protection and conservation of all things framed and displayed. Our Tru Vue business provides high-performance glass and acrylic products for the custom framing, fine art, and technical glass markets. Apogee Enterprises, Inc. and our brands are equal opportunity employers.

All qualified applicants will received consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status or any other characteristic protected by state or federal law.