Commercial Cleaning Operations Manager

ServiceMaster Residential Co; Carol Stream (IL); Hybrid; USD 60.000 - 90.000; Vollzeit

Zusammenfassung

ServiceMaster Clean is seeking a Commercial Cleaning Operations Manager to lead a diverse team of site supervisors, cleaners, and project staff across multiple locations. You will train team members on standards and procedures, perform quality inspections, and respond to customer requests with professionalism.

The role emphasizes safety, adherence to OSHA regulations, and maintaining high service levels. This position is offered through a ServiceMaster Clean franchisee and reports to the local

Qualifikationen

• Supervisory experience leading teams of cleaners or similar staff.
• Proficient English communication; bilingualism a plus.

Aufgaben

• Lead site supervisors, cleaners, janitorial and project staff across locations.
• Train team on ServiceMaster standards, products, and procedures.
• Conduct inspections and provide feedback to maintain high standards.
• Respond promptly and professionally to customer requests and concerns.
• Enforce safety and OSHA regulations to protect the team.

Kenntnisse

Supervisory Experience

English Communication

Work Ethic

Physical Stamina

Jobbeschreibung

For over 60 years, ServiceMaster Clean has been dedicated to creating cleaner, healthier, and safer environments for our customers. As a Commercial Cleaning Operations Manager, you’ll be an essential leader in our mission, ensuring our team delivers the highest standards of cleanliness and customer satisfaction.

Your Role

• Team Leadership: Supervise site supervisors, lead cleaners, janitorial and project work staff across various locations.
• Training & Development: Teach team members ServiceMaster’s standards, products, and procedures to maintain excellence.
• Quality Assurance: Conduct inspections, provide constructive feedback, and ensure tasks are completed to our high standards.
• Customer Care: Respond promptly and professionally to customer requests and concerns.
• Compliance & Safety: Enforce safety and OSHA regulations to protect your team.

What You Bring to the Team

• Supervisory Experience: 3-5 years in a leadership role, preferably in the cleaning industry.
• Communication Skills: English proficiency is required; bilingual candidates are a plus.
• Work Ethic: A positive attitude, flexibility, and ability to work in a fast-paced environment.
• Physical Stamina: The role requires standing, walking, pushing, kneeling, and lifting up to 50 lbs.

Why You’ll Thrive Here

At ServiceMaster Clean, we believe that great leaders inspire great teams. You’ll have the chance to lead a group of dedicated professionals, foster a positive workplace culture, and make a real difference for our customers and their employees.

Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.

Our environment is a diverse community where successful people work together to achieve common goals.

This franchise is independently owned and operated by a ServiceMaster Clean® franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee, and not to The ServiceMaster Company, LLC.