Commercial Claims Business Process Analyst (Remote)

AAA - CSAA Insurance Group; Washington; Remote; USD 70,000 - 95,000; Full time

Job summary

A leading company in the insurance industry is seeking a Commercial Claims Business Process Analyst to improve business performance and document operations. The position offers flexible working options and focuses on career development. Candidates should have strong claims handling and process improvement experience, along with a high school diploma or GED.

Benefits

Performance bonuses

Flexible working options

Support for employee development

Community involvement opportunities

Qualifications

• 6+ years of process experience or combination of claims handling and leadership.
• Strong background in Casualty Claims handling.
• Leadership experience preferred.

Responsibilities

• Conduct process analysis and document business operations.
• Collaborate with business leaders on performance targets.
• Lead projects to improve business performance.

Skills

Casualty Claims handling

Process improvement

Business analysis

Education

High School Diploma or GED

Bachelor’s degree in related field

Tools

Microsoft Office

SharePoint

Microsoft PowerBI

Job description

Commercial Claims Business Process Analyst (Remote)

Employer Industry: Commercial Insurance

Why consider this job opportunity:
- Opportunity for performance bonuses and a total compensation package
- Flexible working options: choose remote, hybrid, or in-person
- Commitment to inclusion and diversity within the workplace
- Chance to work with an innovative company focused on reimagining the insurance industry
- Support for employee development and community involvement
- Opportunity for career advancement and growth within the organization

What to Expect (Job Responsibilities):
- Conduct process analysis to identify business needs and develop solutions for complex challenges
- Collaborate with business leaders to achieve core performance targets and objectives
- Document and evaluate business operations and process designs
- Lead projects and apply re-engineering techniques to improve business performance and quality
- Provide technical guidance to claims associates and consult on overall business strategy

What is Required (Qualifications):
- 6+ years of directly related business process experience or a combination of Casualty Claims handling, leadership, and process improvement experience
- High School Diploma or GED
- Strong background in Casualty Claims handling
- Proficient in Microsoft Office applications (Excel, PowerPoint, Outlook, etc.)
- Ability to support change and add value within an organization

How to Stand Out (Preferred Qualifications):
- Bachelor’s degree in a related field or equivalent combination of education and experience
- Prior Commercial Claims experience
- Project management skills for completing detailed data assignments
- Experience with CAS, mCAS, CCC bill review, SharePoint, OneDrive, Microsoft PowerBI strongly preferred
- Leadership experience preferred

#CommercialInsurance #RemoteWork #CareerOpportunity #InclusionAndDiversity #PerformanceBonus

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About the company

American Automobile Association is a federation of motor clubs throughout North America.

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