Commercial Claims Advocate & Client Champion

Patriot Growth Insurance Services; Waterloo (IA); Híbrido; USD 68 880 000 - 75 768 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical plan options

Telehealth services

Short/long-term disability

Paid parental leave

PTO with flexible accruals

401(k) with company match

Employee assistance program

Resumo da oferta

Patriot Growth Insurance Services is seeking a Commercial Lines Claims Advocate in Waterloo, IA, offering a hybrid, full-time role. You will guide insured clients through the claims process, coordinate with carriers and internal teams, and ensure timely, accurate submissions.

Responsibilities include preparing claim docs, monitoring activity, and supporting complex claim resolutions while maintaining client relationships and confidentiality.

Qualificações

• Active Iowa Property & Casualty license or ability to obtain.
• High School diploma or GED required.
• Strong written and verbal communication with empathetic support.
• Proficient with Microsoft Office and agency/claims systems.

Responsabilidades

• Be primary contact for insured clients through the claims process.
• Coordinate communication between clients, carriers, and internal teams.
• Prepare and submit complete, accurate claims documentation.
• Monitor activity and follow up on open claims for timely handling.
• Review policy docs to support submissions and coverage discussions.
• Support claim review meetings and client claim summaries.

Conhecimentos

Active Iowa P&C license

Customer service

Communication skills

Organizational skills

Attention to detail

Team collaboration

Confidentiality

Formação académica

High School Diploma or GED

Associate/Bachelor’s in Business

Ferramentas

Agency management system

CRM

Claims systems

Microsoft Office

Descrição da oferta de emprego

Patriot Growth Insurance Services is seeking a Commercial Lines Claims Advocate in Waterloo, IA, offering a hybrid, full-time role. You will guide insured clients through the claims process, coordinate with carriers and internal teams, and ensure timely, accurate submissions.

Responsibilities include preparing claim docs, monitoring activity, and supporting complex claim resolutions while maintaining client relationships and confidentiality.