Commercial Casualty Claims Specialist (Remote)

AAA - CSAA Insurance Group; Washington; Remote; USD 60,000 - 80,000; Full time

Job summary

AAA - CSAA Insurance Group is seeking a Commercial Casualty Claims Specialist for a full-time remote position. The role involves managing claims, making coverage determinations, and contributing to a culture of inclusion and innovation. Ideal candidates are equipped with expertise in claims handling and possess strong interpersonal and computer skills.

Benefits

Performance bonuses

401(k) with company match

Career advancement opportunities

Remote work flexibility

Engaging company culture

Qualifications

• Minimum 2 years of Casualty claims experience or 1+ year of Commercial claims experience.
• Required to maintain multiple Adjuster’s Licenses within the first 90 days.
• Experience in P&C insurance industry preferred.

Responsibilities

• Manage 1st and 3rd party injury claims of low to moderate complexity.
• Make coverage determinations and conduct investigative work.
• Assist in taking first notice of loss (FNOL) calls.

Skills

Interpersonal skills

Computer navigation

Negotiation strategies

Multi-tasking

Education

High School Diploma or GED

BA/BS in business, insurance, or related field

Job description

Commercial Casualty Claims Specialist (Remote)

Pay Competitive

Employment type Full-Time

Job Description

Req#: R7258 Employer Industry: Commercial Insurance

Why consider this job opportunity:
- Total compensation package includes performance bonuses and 401(k) with company match
- Opportunity for career advancement and growth within a dynamic organization
- Flexibility to work remotely from anywhere in the United States
- Engaging company culture that emphasizes inclusion and belonging
- Chance to contribute to innovative solutions in the mobility space

What to Expect (Job Responsibilities):
- Manage all aspects of 1st and 3rd party injury claims of low to moderate complexity
- Make coverage determinations and conduct investigative work related to claims
- Develop negotiation strategies to resolve claims effectively with insureds and claimants
- Assist in taking first notice of loss (FNOL) calls as needed
- Actively participate in shaping company culture through involvement in employee resource groups

What is Required (Qualifications):
- Minimum of 2 years of Casualty claims experience or 1+ year of Commercial claims experience
- High School Diploma or GED, or a minimum of 3 years of experience in a Casualty claims role within the P&C insurance industry
- Required to acquire and/or maintain multiple Adjuster’s Licenses within the first 90 days of employment
- Outstanding interpersonal skills and strong computer navigation abilities
- Ability to handle multiple tasks simultaneously

How to Stand Out (Preferred Qualifications):
- 3+ years of Casualty claims handling experience
- Prior experience with Commercial policies
- BA/BS in business, insurance, or a related field
- Flexibility to work any shift during operating hours, including evenings and weekends
- Capability to perform the job effectively in a remote setting

#CommercialInsurance #ClaimsSpecialist #RemoteWork #CareerOpportunity #DiversityAndInclusion

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About the company

American Automobile Association is a federation of motor clubs throughout North America.

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