Commercial Card Solutions Manager

Fidelity Bank, NA; Wichita (KS); On-site; USD 70,000 - 95,000; Full time

Job summary

Fidelity Bank in Wichita, KS seeks an experienced Commercial Card Specialist to lead onboarding, implement solutions, and conduct product demonstrations for business card products. You will coordinate with internal teams to tailor card solutions for client needs and ensure secure, compliant processing.

The role requires collaboration with Commercial Lending, Treasury Management, and Sales, with travel as needed and flexibility in hours.

Qualifications

• Bachelor’s degree in business or related field.
• Minimum five years of financial services experience.
• Experience in implementation, project management, or account management.
• Familiarity with payment systems and accounting principles.
• Willingness to travel and work late or flexible hours.

Responsibilities

• Conduct annual in-person and virtual commercial card reviews and product demos.
• Lead onboarding and implementation for business/commercial card products, gather requirements and train clients.
• Collaborate with Commercial Lending, Treasury Management, and other teams to identify client needs.
• Ensure card services are processed accurately, securely, and compliant with policies.
• Partner with sales teams to identify opportunities and enroll suppliers in virtual card solutions.
• Provide product support for commercial cards, ACH, wires, and related services.

Skills

Card programs

Product demonstrations

Requirements gathering

Client training

Collaboration

Travel readiness

Security/compliance

Onboarding & implementation

Education

Bachelor’s degree in business

Tools

Payment systems

Banking software

ACH/wires/payments

Job description

Fidelity Bank
100 E. English St.
Wichita, KS 67202, USA

Fidelity Bank
100 E. English St.
Wichita, KS 67202, USA

Job Overview: Fidelity Bank employees experience a culture of dedicating service to our customers, shared support between co-workers, and committed investment in our communities. We seek to deliver a level of service unsurpassed by any bank, anywhere, any size. That starts with our people, whom we endeavor to provide a home as much as a career. Sound like a place you’d like to work? Let’s talk.

This candidate will be responsible for:

• Conducts annual in-person and virtual commercial card business reviews and product demonstrations.
• Leads the onboarding and implementation process for business and commercial card products, including gathering requirements, developing solutions, and providing client training.
• Collaborates with Commercial Lending, Treasury Management, Business 360, and other bank teams to identify client needs and appropriate card solutions.
• Ensures commercial card services are processed accurately, efficiently, and securely in accordance with bank policies and procedures, including obtaining required credit approvals and documentation.
• Serves as a key partner and liaison to internal bank departments and coordinates resources to ensure client objectives and a seamless customer experience are achieved.
• Partners with sales officers in Kansas and Oklahoma to identify new Business and Commercial Card opportunities and educates/enrolls suppliers in virtual card payment solutions.
• Provides product support to internal and external customers for commercial cards, ACH, wires, sweep accounts, remote deposit capture, positive pay, and commercial online banking.

Requirements for the position include the following:

• Bachelor’s degree in business or related field.
• A minimum of five years of financial services experience required.
• Experience working in areas of implementation, project management, or account management.
• Familiarity with payment systems, accounting principles, and strong computer skills.
• Travel and the ability to work late and/or flexible hours required.

EEO/Veterans/Disabled

Qualifications

Skills

Behaviors

:

Motivations

:

Education

Experience

Licenses & Certifications

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.