Commercial Card Relationship Manager

Zions Bancorporation; Midvale (UT); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

401(k) with Company Match

Paid Holidays

Paid Time Off

Tuition Reimbursement

Job summary

Zions Bancorporation in the western markets seeks a Commercial Card Account Manager to lead a portfolio of Commercial Card clients, acting as trusted advisor and primary relationship contact across the Bancorp. The role focuses on optimizing program performance, increasing spend, and expanding product adoption.

The successful candidate will blend relationship management, consultative sales, and analytical skills to deliver outstanding client experiences, partnering with Sales, Operations,

Qualifications

• Bachelor’s degree in Business, Finance, Business Administration, or related field.
• 2+ years of experience in bankcard products and services, client account services support management, or general bankcard operations.
• Working knowledge of account management and product line applications.
• Proficiency in MS Office Suite.
• Strong communication, both verbal and written.
• Effective negotiation, analysis, and judgment skills.
• Demonstrated ability to problem solve and develop customized solutions.
• Proven client relationship skills.
• Ability to work independently and follow established directions.

Responsibilities

• Serve as the primary relationship contact to support and retain a portfolio of Commercial Card clients across the Bancorp.
• Build and maintain strong relationships with client administrators, program managers, procurement teams, and finance leaders.
• Conduct regular reviews and consultations to identify spend expansion, card utilization, and program growth opportunities.
• Analyze client program performance, spending trends, and utilization metrics to address concerns and recommend strategic improvements.
• Develop and implement tailored payment solutions that align directly with client business objectives.
• Partner with Sales for renewals and expansions, and collaborate with Operations, Product, and Treasury to deliver a seamless experience.
• Resolve moderately complex client issues with sound judgment, accuracy, and a high level of satisfaction.
• Educate clients on Commercial Card products, program enhancements, best practices, and emerging payment technologies.
• Lead or participate in client business reviews, implementations, and internal strategic initiatives, providing subject matter expertise.
• Maintain accurate portfolio documentation (CRM), stay current on industry trends, and travel for client meetings as required.
• Perform other duties as assigned.

Skills

Bankcard products knowledge

Client relationship skills

Communication skills

Negotiation

Analytical skills

Problem solving

Independent work

Education

Bachelor’s degree in Business/Finance/General

Tools

MS Office Suite

Job description

Zions Bancorporation in the western markets seeks a Commercial Card Account Manager to lead a portfolio of Commercial Card clients, acting as trusted advisor and primary relationship contact across the Bancorp. The role focuses on optimizing program performance, increasing spend, and expanding product adoption.

The successful candidate will blend relationship management, consultative sales, and analytical skills to deliver outstanding client experiences, partnering with Sales, Operations,