Bankcard Account Manager- AZ, NV, UT, CO

Zions Bank; Midvale (UT); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Life & Disability Insurance

Parental Leave

401(k) & Profit Sharing

Training & PTO

Holidays & PTO

Mental health benefits

Tuition Reimbursement

Job summary

Zions Bancorporation is seeking a Commercial Card Account Manager to oversee and grow a portfolio of commercial card clients across the Bancorp. You will act as the primary relationship contact, coordinating with Sales, Operations, Product and Treasury to deliver tailored payment solutions and drive program utilization.

The role emphasizes relationship management, consultative selling, analytics, and project management to elevate client experiences and portfolio performance.

Qualifications

• Bachelor’s degree in Business, Finance, Business Administration, or a related field.
• 2+ years of experience in bankcard products and services, client account services support management, or general bankcard operations.
• Working knowledge of account management and full knowledge of the product line and its applications.
• Proficiency in MS Office Suite products.
• Strong communication skills, both verbal and written.
• Effective negotiation, analysis, and judgment skills.
• Demonstrated ability to problem solve and develop customized solutions.
• Proven client relationship skills.
• Ability to work independently and follow established directions.

Responsibilities

• Serve as the primary relationship contact to support and retain a portfolio of Commercial Card clients across the Bancorp.
• Build and maintain strong relationships with client administrators, program managers, procurement teams, and finance leaders.
• Conduct regular reviews and consultations to identify spend expansion, card utilization, and program growth opportunities.
• Analyze client program performance, spending trends, and utilization metrics to address concerns and recommend strategic improvements.
• Develop and implement tailored payment solutions that align directly with client business objectives.
• Partner with Sales for renewals and expansions, and collaborate with Operations, Product, and Treasury to deliver a seamless experience.
• Resolve moderately complex client issues with sound judgment, accuracy, and a high level of satisfaction.
• Educate clients on Commercial Card products, program enhancements, best practices, and emerging payment technologies.
• Lead or participate in client business reviews, implementations, and internal strategic initiatives, providing subject matter expertise.
• Maintain accurate portfolio documentation (CRM), stay current on industry trends, and travel for client meetings as required.
• Perform other duties as assigned.

Skills

Relationship management

Communication skills

Negotiation

Analytical thinking

Problem solving

Education

Bachelor’s degree in Business, Finance, Business Administration, or a related field

Tools

MS Office Suite

Job description

Bankcard Account Manager- AZ, NV, UT, CO

Zions Bancorporation is one of the nation’s premier financial services companies operating as a collection of great banks under local brands and management teams in high-growth western markets. Zions is regularly recognized by American Banker magazine as having a top banking team in its list of “The Most Powerful Women in Banking.” Our customers consistently vote us as the best bank in our local markets. We value our employees, and we are committed to search out, recognize and create fulfilling opportunities for outstanding people within our organization, rewarding them for their contributions to our success. We recognize that banking is a “local” business, and that to be successful, we must have very strong ties to the communities we serve and strong relationships with our customers.

With benefits starting on day one, 12 bank holidays, profit sharing and company-matched 401(k) contributions, Zions is dedicated to being an employer of choice in our communities. At Zions, the possibilities are endless. You bring the talent; we bring the opportunity.

We are seeking a Commercial Card Account Manager to join Zions Bancorporation. This role is responsible for managing and growing a portfolio of Commercial Card clients across the Bancorp while serving as a trusted advisor and primary relationship contact. The Commercial Card Account Manager proactively engages clients to optimize program performance, increase card spend, strengthen client retention, and identify opportunities to expand product adoption.

The successful candidate will combine strong relationship management, consultative sales, analytical, and project management skills to deliver exceptional client experiences and achieve portfolio growth objectives. This position serves as a key liaison between clients and internal partners, collaborating across Sales, Product, Operations, and Service teams to implement solutions, remove barriers to program utilization, and support client business goals.

This is an exciting opportunity for a motivated professional to make a measurable impact through strategic account management, client advocacy, and business development.

Responsibilities:

• Serve as the primary relationship contact to support and retain a portfolio of Commercial Card clients across the Bancorp.
• Build and maintain strong relationships with client administrators, program managers, procurement teams, and finance leaders.
• Conduct regular reviews and consultations to identify spend expansion, card utilization, and program growth opportunities.
• Analyze client program performance, spending trends, and utilization metrics to address concerns and recommend strategic improvements.
• Develop and implement tailored payment solutions that align directly with client business objectives.
• Partner with Sales for renewals and expansions, and collaborate with Operations, Product, and Treasury to deliver a seamless experience.
• Resolve moderately complex client issues with sound judgment, accuracy, and a high level of satisfaction.
• Educate clients on Commercial Card products, program enhancements, best practices, and emerging payment technologies.
• Lead or participate in client business reviews, implementations, and internal strategic initiatives, providing subject matter expertise.
• Maintain accurate portfolio documentation (CRM), stay current on industry trends, and travel for client meetings as required.
• Perform other duties as assigned.

Qualifications:

• Bachelor’s degree in Business, Finance, Business Administration, or a related field.
• 2+ years of experience in bankcard products and services, client account services support management, or general bankcard operations (a combination of education and experience may meet requirements).
• Working knowledge of account management and full knowledge of the product line and its applications.
• Proficiency in MS Office Suite products.
• Strong communication skills, both verbal and written.
• Effective negotiation, analysis, and judgment skills.
• Demonstrated ability to problem solve and develop customized solutions.
• Proven client relationship skills.
• Ability to work independently and follow established directions.

Work Location:This position fully in office (5 days a week) in:

• Midvale, UT
• Las Vegas, NV
• Pheonix, AZ

This position is eligible to earn a base salary in the range of $70k-$80k annually depending on job-related factors such as level of experience and location

• Medical, Dental and Vision Insurance – START DAY ONE!
• Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
• Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
• Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays
• 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
• Mental health benefits including coaching and therapy sessions
• Tuition Reimbursement for qualifying employees
• Employee Ambassador preferred banking products

This position will be open until filled.

All candidates, including those with criminal histories will be considered for employment. However, a background check adjudicated consistently with the FDIC Section 19 regulation will be completed on any candidate who accepts a conditional job offer from the Company. Because the Company is a financial institution, the FDIC guidelines apply to all positions within the company and as such any and all job duties have a direct relationship to a candidate’s criminal history and that criminal history would need to align with the FDIC Section 19 regulations.

Zions Bancorporation, National Association prohibits illegal discrimination and reaffirms its policy of providing Equal Employment Opportunity (EEO), by extending equal employment and advancement opportunities to all employees and applicants for employment, without regard to race, color, religion, age (40 and over), sex, pregnancy, gender, disability, national origin, ethnic background, citizenship, protected veteran status, military service, sexual orientation, gender identity, genetic information or any other characteristic protected by applicable federal, state or local law.

It is the Company’s policy not to discriminate because of a person’s relationship or association with a protected veteran. This includes spouses and other family members. Also, Zions will safeguard the fair and equitable treatment of protected veteran spouses and family members with regard to all employment actions and prohibit harassment of applicants and employees because of their relationship or association with a protected veteran.

Applicants Requesting Accommodations: If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access our career site. You can request reasonable accommodations by contacting us at [e-mail] or 801/844-7618. Please email your resume/cover letter, indicate what position you are interested in and include "Accommodation needed" in the subject line to ensure your information is routed to the appropriate contact.

Zions Bank a division of Zions Bancorporation, N.A. Member FDIC