Commercial Banking Segment Head (Digital, Technology and Communications Coverage) - Director

Citi; New York (NY); On-site; USD 27,999 - 46,665; Full time

Job summary

Citi Taiwan is seeking a senior leader to head the Digital, Technology & Communications franchise within the Commercial Banking segment. You will drive growth, deepen client relationships, and lead a team of relationship managers across lending, treasury, markets and other products.

The role requires extensive experience in Commercial Banking, a strong network in Taiwan's tech ecosystem, and the ability to influence across stakeholders while managing risk and compliance in a dynamic market.

Qualifications

• Significant experience leading client coverage teams within Commercial Banking or related areas.
• Track record of originating business and sustainable revenue growth.
• Deep understanding of Digital, Technology & Communications / TMT sectors, including software, telecoms, media, and venture-backed businesses.

Responsibilities

• Lead Citi's Taiwan Digital, Technology & Communications business and execute the growth strategy for the segment.
• Deepen existing client relationships and acquire new banking relationships across the technology ecosystem.
• Build and manage a high-performing team of Relationship Managers and cross-functional collaboration.

Skills

Relationship management

Strategic leadership

Commercial Banking knowledge

Tech sector knowledge

Risk management

Education

Bachelor's degree or equivalent professional experience

Advanced degree or relevant professional qualifications

Job description

Commercial Banking Segment Head (Digital, Technology and Communications Coverage) - Director

Location: Taipei, Taiwan

Job Type: On-Site/Resident

Job Overview

At Citi, we connect millions of people across hundreds of cities and countries through one of the world's most extensive financial networks. For more than 200 years, we have helped clients navigate opportunities, solve complex challenges, and achieve their growth ambitions. Citi's Banking franchise combines the strength of Investment Banking, Corporate Banking, and Commercial Banking to deliver global capabilities across the markets we serve. Within Citi Commercial Bank (CCB), we partner with ambitious, fast-growing businesses that are shaping the future economy. Our Digital, Technology & Communications team supports innovative companies across software, technology, telecommunications, media, digital infrastructure and the broader innovation ecosystem. We are seeking a senior banking leader to head our Digital, Technology & Communications franchise in Taiwan. This is a highly visible leadership role responsible for driving business growth, deepening client relationships, leading a team of relationship managers, and expanding Citi's presence across one of Taiwan's most dynamic sectors. As Segment Head, you will work closely with founders, CEOs, CFOs, investors and senior decision-makers while leveraging Citi's global platform to deliver strategic banking solutions that help clients scale locally and internationally.

What You'll Do

Drive Franchise Growth

• Lead Citi's Taiwan Digital, Technology & Communications business and execute the growth strategy for the segment.
• Drive revenue growth by deepening existing client relationships and acquiring new banking relationships across the technology ecosystem.
• Expand Citi's market presence among technology companies, venture-backed businesses, high-growth corporates and established industry leaders.
• Develop and execute strategic client plans that increase share of wallet and strengthen long-term relationships.

Build Senior Client Relationships

• Serve as the senior relationship owner for a portfolio of priority clients with significant growth potential.
• Build trusted relationships with founders, CEOs, CFOs, Treasurers and board-level stakeholders.
• Deliver holistic banking solutions by partnering across Lending, Treasury & Trade Solutions, Markets and other product teams.
• Act as a trusted advisor to clients on growth, liquidity, financing and cross-border expansion strategies.

Strengthen the Innovation Ecosystem

• Represent Citi within Taiwan's technology, startup and venture capital communities.
• Develop meaningful relationships with venture capital firms, private equity investors, law firms, accelerators and other influential ecosystem participants.
• Position Citi as the banking partner of choice for Taiwan's innovation economy.

Lead and Develop Talent

• Lead, coach and inspire a high-performing team of Relationship Managers.
• Foster a culture of collaboration, accountability, client excellence and continuous development.
• Attract, retain and develop top-performing banking talent while building a strong succession pipeline.

Drive Excellence in Risk and Controls

• Ensure all business activity is conducted in accordance with applicable regulations, Citi policies and risk governance standards.
• Exercise sound credit judgment and risk management practices across the client portfolio.
• Maintain a strong culture of ethics, control and accountability while safeguarding Citi, its clients and reputation.

What We're Looking For

• Significant experience leading client coverage teams within Commercial Banking, Corporate Banking, or a related client-facing financial services environment.
• Strong track record of originating business, building client relationships and delivering sustainable revenue growth.
• Deep understanding of the Digital, Technology & Communications / TMT sector, including technology companies, software, telecommunications, media or venture-backed businesses.
• Demonstrated experience advising clients on lending, treasury solutions, liquidity management, foreign exchange, capital structure or other banking solutions.
• Strong commercial credit and risk management capabilities.
• Experience leading teams and developing high-performing talent.
• Ability to influence and collaborate effectively across multiple stakeholders and businesses.
• Entrepreneurial mindset with a passion for building client franchises and capturing market opportunities.
• Excellent communication, relationship management and leadership skills.
• Ability to thrive in a dynamic, fast-paced and evolving environment.

Why Join Citi

• Lead one of Citi's most strategic growth businesses in Taiwan.
• Work with innovative technology companies that are shaping the future economy.
• Access Citi's unparalleled global network and international banking platform.
• Collaborate with product specialists across Commercial Banking, Corporate Banking, Markets and Treasury & Trade Solutions.
• Influence strategy, drive meaningful business outcomes, and make a visible impact on franchise growth.
• Lead a talented team while helping develop the next generation of bankers.
• Explore regional and global career opportunities within one of the world's leading financial institutions.

Education

• Bachelor's degree or equivalent professional experience required.
• Advanced degree or relevant professional qualifications are advantageous.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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