Commercial Banking Development Program Manager

Citizens; Boston (MA); On-site; USD 92,000 - 115,000; Full time

Job summary

Citizens is seeking a program leader to manage the Commercial Banker Development Program (CBDP) and the Commercial Summer Internship Program in Boston. You will oversee onboarding, training delivery, and daily program operations while coordinating with HR, recruiting, and senior leadership to align initiatives with Commercial Banking priorities.

The role requires strong communication, analytical, and multitasking abilities, with travel to Boston as needed.

Qualifications

• Bachelor’s Degree required.
• Credit skills preferred.
• Prior credit training preferred.
• Strong analytical and reporting skills.
• Excellent interpersonal and communication skills.

Responsibilities

• Execute CBDP and coordinate day-to-day management.
• Manage onboarding, training delivery, and program operations.
• Assist with campus recruiting and interview processes.
• Coordinate cross-functional stakeholders across HR, recruiting, business lines, and leadership.
• Ensure programs align with broader Commercial Banking priorities and budget, and support continuous improvement.

Skills

Communication

Interpersonal skills

Professionalism

Time management

Analytical skills

Multi-tasking

Travel willingness

Education

Bachelor’s Degree

Credit skills preferred

Prior credit training preferred

Job description

Citizens is seeking a program leader to manage the Commercial Banker Development Program (CBDP) and the Commercial Summer Internship Program in Boston. You will oversee onboarding, training delivery, and daily program operations while coordinating with HR, recruiting, and senior leadership to align initiatives with Commercial Banking priorities.

The role requires strong communication, analytical, and multitasking abilities, with travel to Boston as needed.