Commercial Banking Assistant: Lending & Client Support

Trustmark Bank; Ridgeland (MS); On-site; USD 42,000 - 56,000; Full time

Job summary

Trustmark Bank in Ridgeland, MS seeks a Commercial Banking Assistant I/II to support multi-assigned Relationship Managers across loans, deposits, investments, trusts, and insurance products. You will assist in all aspects of the commercial lending process, including closings, and help manage portfolios after closings.

This role requires strong customer service, confidentiality, and the ability to coordinate with various internal teams to ensure accurate documentation and timely service.

Qualifications

• Duties include administrative support, scheduling, correspondence, and expense reports.
• Experience with banking procedures and customer service is preferred.
• Ability to gather loan information and assist in documentation with accuracy.

Responsibilities

• Provide administrative support for the department and staff.
• Coordinate calendars, prepare memos, and process reports.
• Assist with loan applications, closings, and post-close activities.
• Interface with multiple departments and support relationship managers.
• Assist customers with general banking tasks as needed.

Skills

Interpersonal skills

Multitasking

Communication skills

Confidentiality

Organizational skills

Customer service

Education

High school diploma

Two-year degree preferred

College degree

Tools

Word

Excel

PowerPoint

nCino

OnDemand

Outlook

Job description

Trustmark Bank in Ridgeland, MS seeks a Commercial Banking Assistant I/II to support multi-assigned Relationship Managers across loans, deposits, investments, trusts, and insurance products. You will assist in all aspects of the commercial lending process, including closings, and help manage portfolios after closings.

This role requires strong customer service, confidentiality, and the ability to coordinate with various internal teams to ensure accurate documentation and timely service.