C I Sales Coordinator

Culligan 48MN; Idaho Falls (ID); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Competitive salary

Health insurance

Dental insurance

Vision insurance

Paid time off

Training & development

Company-provided workwear, cell phone,

tablet

Company-paid sales training

Additional Culligan Corporate Subject…

Job summary

Culligan is seeking a billing-focused professional to manage commercial customer onboarding, equipment logistics, and project invoicing from our Idaho Falls area office.

You will work with sales, operations, and finance to ensure accurate data capture, timely installations, and precise invoicing. The role requires communication with customers and internal teams, attention to detail, and proficiency with ERP systems.

Qualifications

• High school diploma required; two+ years in commercial billing or related role preferred.
• Experience in project coordination or commercial installations is a plus.
• Proficiency with billing systems, ERP software, and MS Office; strong multitasking and detail orientation.

Responsibilities

• Set up new commercial customers in the system with complete information; coordinate with sales, operations, and finance for onboarding.
• Schedule and coordinate installations and service for commercial projects; communicate timelines to customers and field teams; monitor progress.
• Relay job package and equipment details to branch for order placement; track shipments and coordinate with service teams for installation readiness.
• Prepare and process invoices; manage progress billing for large installations; resolve billing discrepancies with customers and internal teams; maintain records.

Skills

Billing experience

ERP knowledge

MS Office

Organizational skills

Communication skills

Education

High school diploma

Associate's or Bachelor's degree in Business, Finance, Accounting, or related field preferred

Tools

IFS

SAP

ERP software

Job description

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Vision insurance

We Offer

• Medical insurance
• Dental Insurance
• Vision insurance
• 401K retirement with company match
• Vacation, paid time off
• Bonuses offered
• Company-provided workwear, cell phone, tablet
• Company-paid sales training
• Additional Culligan Corporate Subject Matter Expert training offered
• Employee discounts for Culligan in-home products
• Additional perks are also available

Specific Job Function

• Customer Setup & Coordination
  • Set up new commercial customers in the system, ensuring all required information is accurately captured.
  • Work closely with sales, operations, and finance teams to facilitate a smooth onboarding process for commercial accounts.
• Installation Coordination
  • Schedule and coordinate installations and Service for new commercial projects, ensuring alignment with internal teams and external vendors.
  • Communicate installation timelines and requirements with customers and field service teams.
  • Monitor installation progress and address any issues or delays as they arise.
• Equipment Ordering & Logistics
  • Relay Job Package and equipment details to be ordered by branch for commercial projects based on project specifications and requirements.
  • Track equipment shipments, confirm deliveries, and coordinate with service teams to ensure
    availability for installations.
• Billing & Progress Payments
  • Set up Progressive Payments individual projects. Generate and process invoices for commercial
    projects, ensuring accuracy and compliance with contractual agreements.
  • Manage progress billing for large-scale commercial installations, tracking payment milestones and
    issuing invoices accordingly.
  • Coordinate with customers and internal teams to resolve billing discrepancies and ensure timely
    payments.
  • Maintain accurate records of all billing transactions and customer accounts.

Qualifications

• Education & Experience
  • High school diploma required. Associate's or Bachelor's degree in Business, Finance, Accounting,
    or a related field preferred.
  • 2+ years of experience in commercial billing, customer account management, or a related role.
  • Experience in project coordination or commercial installations is a plus.
• Technical & Functional Skills
  • Proficiency in billing systems, ERP software (e.g., IFS, SAP, or similar), and Microsoft Office Suite.
  • Strong organizational and problem-solving skills with the ability to manage multiple projects
    simultaneously.
  • Knowledge of progress billing and commercial project invoicing processes.
  • Familiarity with commercial service agreements, equipment procurement, and job costing is
    preferred.
• Soft Skills
  • Excellent communication and interpersonal skills for coordinating with internal teams and
    external customers.
  • Strong attention to detail and accuracy in billing and data management.

About Culligan

As the world's leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Headquartered in Rosemont, Illinois, Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.