Commercial Administrative Specialist

Default Brand; United States; À distance; USD 45 000 - 65 000; Plein temps

Avantages offerts par ce poste

Mentorship from National Commercial AM

Hands-on ownership of accounts

Remote work from home

Résumé du poste

SavATree is hiring a Commercial Administrative Specialist to support our National Commercial Accounts team remotely from anywhere in the United States. You will work closely with Commercial Arborists and National Account Managers to handle day-to-day tasks, proposals, and invoicing to ensure smooth operations.

Ideal candidates bring strong administrative skills, attention to detail, and the ability to manage high-volume workloads across multiple accounts while maintaining excellent client

Qualifications

• Experience in administrative support or customer service is preferred.
• Strong attention to detail and ability to manage multiple accounts and deadlines.
• Clear, professional communication over phone and email.

Responsabilités

• Support Arborists and National Account Managers day to day; monitor shared commercial inboxes (24–48 hour response).
• Draft and format proposals and formal client documentation; generate and process incoming leads.

Connaissances

Administrative support

Account management

Customer service

Communication

Outils

Microsoft 365

Prodeo

Dynamics 365

Description du poste

SavATree’s National Commercial Accounts team keeps service moving for commercial customers across the country. We’re hiring a Commercial Administrative Specialist (CAS) to serve as a key support resource to our Commercial Arborists and National Account Managers. This full-time, high-volume role is built for someone who’s organized, detail-driven, and ready to own the day-to-day that keeps national commercial accounts running — from proposals and billing to client service and compliance.

What you’ll do

DAILY OPERATIONS

• Support Arborists and National Account Managers day to day; monitor shared commercial inboxes (24–48 hour response)
• Draft and format proposals and formal client documentation; generate and process incoming leads
• Answer inbound calls, schedule appointments, maintain Arborist calendars, and confirm dates with routing and branches
• Process daily invoices, customer payments, cancellations (SERs), authorizations, and off-stop reports
• Maintain Prodeo data accuracy — client records, labor hours for multi-day GTC jobs, and account integrity
• Request certificates of insurance, manage lien waivers, and review contracts, bid details, and jurisdictional requirements

WEEKLY BILLING & REPORTING

• Process weekly, bi-weekly, and monthly billing, plus manual and special invoicing
• Prepare AR compliance updates, 50-day follow-ups, and commercial AR reporting
• Print GTC “Printed Not Done” reports, audit non-finalized estimates, and process Arborist comments and Stop-by Reports
• Maintain Commercial Prospect Reports and subcontractor records; support weekly debriefs and dashboard reviews

AS-NEEDED & SPECIALIZED

• Manage vendor portals, subcontractor/DOT compliance, permits, prevailing wage, and pre-bid documentation
• Maintain commercial master lists, Smartsheets, and mapping tools; manage quarterly temporary holds

What we offer

• A full-time, stable role on a growing national commercial team
• Direct mentorship from the National Commercial Account Manager and Commercial Administration team
• Hands‑on ownership of accounts, systems, and client relationships

Who you’ll work with

You’ll partner daily with our Commercial Arborists, National Account Managers, and Commercial Administration team, report to the National Commercial Account Manager, and connect regularly with branch teams across the country.

What we’re looking for

• Prior experience in administrative support, account management, or customer service — commercial or B2B preferred
• Strong attention to detail and comfort with high-volume work across multiple accounts, calendars, and deadlines
• Clear, professional communication over phone and email
• Working knowledge of Microsoft 365 (Outlook, Excel, Teams) and the ability to learn Prodeo and Dynamics 365 quickly
• Reliable and independent once you’re up to speed, with a dependable internet connection and a quiet space to take calls

Nice to have

• Direct experience with Prodeo, Microsoft Dynamics 365, or a comparable CRM or work-order system
• Exposure to billing, AR, or compliance documentation (COIs, lien waivers, prevailing wage)
• Background in the green industry, field services, or another route-based or branch business

Work environment

This is a fully remote, home-office role with regular phone and video communication during standard business hours in your local time zone; in-office work is optional near a SavATree branch.

This position is remote however, you must reside in one of the following states Arizona, California, Colorado, Connecticut, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington, or Wisconsin.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.