Remote Commercial Accounts Admin Specialist

Savatreecareers; Northern (KY); Hybrid; USD 52,000 - 62,000; Full time

Benefits offered by this job

Full-time role

Mentorship from Commercial Admin team

Ownership of accounts and processes

Job summary

SavATree is seeking a Commercial Administrative Specialist to support national commercial accounts from a remote home office. In this full-time role, you’ll manage proposals, billing, client service, and compliance, partnering with Commercial Arborists and National Account Managers to keep accounts moving.

You’ll handle day-to-day operations, invoicing, calendars, and data accuracy across Prodeo and Dynamics 365, with a focus on accuracy, responsiveness, and professional communication within

Qualifications

• Prior experience in administrative support, account management, or customer service — commercial or B2B preferred.
• Strong attention to detail and ability to handle high-volume work across multiple accounts & deadlines.
• Clear, professional communication over phone and email.
• Knowledge of Microsoft 365 (Outlook, Excel, Teams) and ability to learn Prodeo and Dynamics 365 quickly.
• Reliable and independent with a quiet space to take calls.

Responsibilities

• Support Arborists and National Account Managers day to day; monitor shared commercial inboxes (24–48 hour response).
• Draft and format proposals and client documentation; generate and process incoming leads.
• Answer inbound calls, schedule appointments, maintain calendars, and confirm dates with routing and branches.
• Process daily invoices, customer payments, cancellations (SERs), authorizations, and off-stop reports.
• Maintain Prodeo data accuracy — client records, labor hours for multi-day GTC jobs, and account integrity.
• Request certificates of insurance, manage lien waivers, and review contracts, bid details, and jurisdictional requirements.
• Process weekly, bi-weekly, and monthly billing, plus manual and special invoicing.
• Prepare AR compliance updates, 50-day follow-ups, and commercial AR reporting.
• Print and audit reports; maintain Commercial Prospect Reports and subcontractor records.
• Manage vendor portals, subcontractor/DOT compliance, permits, prevailing wage, and pre-bid documentation.

Skills

Administrative support

Account management

Customer service

Attention to detail

Communication skills

Microsoft 365 familiarity

Tools

Microsoft 365

Job description

SavATree is seeking a Commercial Administrative Specialist to support national commercial accounts from a remote home office. In this full-time role, you’ll manage proposals, billing, client service, and compliance, partnering with Commercial Arborists and National Account Managers to keep accounts moving.

You’ll handle day-to-day operations, invoicing, calendars, and data accuracy across Prodeo and Dynamics 365, with a focus on accuracy, responsiveness, and professional communication within