Commercial Account Manager

Service Experts Heating & Air Conditioning; Nashville (TN); On-site; USD 72,000 - 100,000; Full time

Job summary

Join a leading company as a Commercial Account Manager in Nashville, where you will excel in developing client relationships and driving sales. This role offers the opportunity to utilize your sales skills and industry knowledge to enhance customer satisfaction while ensuring company growth through efficient account management.

Benefits

Competitive pay

Medical/Dental/Vision Insurance

Career development opportunities

Training opportunities through Expert University

Life Insurance options

Short-Term and Long-Term disability insurance

Qualifications

• Proven sales experience with emphasis on business-to-business selling.
• Excellent verbal and written communication skills.
• Knowledge of commercial HVAC industry preferred.

Responsibilities

• Develops and maintains relationships with commercial business customers.
• Utilizes effective sales techniques to develop new accounts.
• Prepares weekly reports of contracts sold and customer interactions.

Skills

Sales experience

B2B selling

Networking

Relationship management

Communication

Education

High school diploma or equivalent

Bachelor’s degree or equivalent experience

Tools

Microsoft Office

Contact management software

Job description

Join to apply for the Commercial Account Manager role at Service Experts Heating & Air Conditioning

17 minutes ago Be among the first 25 applicants

Join to apply for the Commercial Account Manager role at Service Experts Heating & Air Conditioning

Reports To: Sales Manager or General Manager

Status: Full-time, Regular position

Category: Sales

Location Name: Donelson Service Experts

Location Address: 2930 Sidco Dr. Nashville, TN 37204



Join the team of experts and realize your true potential!

Why You Should Join The Service Experts Team

Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us, and become an EXPERT!

Position Summary

The Commercial Account Manager (CAM) will sell products and services by interacting with commercial business customers and developing new relationships. The CAM will work to develop long-term relationships with customers via commercial maintenance contracts and put the Company in a position to help the customer with their HVAC needs.

Key Responsibilities

• Utilizes effective sales techniques, including networking and “cold calling” to develop new accounts for commercial maintenance, service, retrofit and replacement business.
• Actively manages and maintains relationships with strategic commercial customers and supports the ongoing relationships with these customers.
• Ensures that the customer receives consistent service delivery in all locations.
• Utilizes the assessment tool and other relevant systems and information to prepare the proposal for the commercial customer. Explains technical information to the customer in an easy-to-understand manner.
• Prepares and presents service contracts for new customers and updates renewal contracts for existing customers.
• Enters new customer data and other sales data for customers into contact database.
• Prepares weekly reports of contracts sold, details of business transactions and customers contacted.
• Confers with owners of existing buildings and inspects premises to determine installation or service requirements.
• Presents bid to customer and explains credit terms and cost factors, emphasizing quality, performance and service.
• Coordinates transition from new commercial installation customer to ongoing maintenance/service customer by meeting with owner and preparing proposals to meet their ongoing HVAC needs at project completion.
• Contacts owners periodically to advise of progress of work and resolve any service problems.
• Contacts property owners and construction agents of prospective customers to obtain information on building specifications and submits information to commercial sales/estimating department.
• Lead generation for prospective customers for use as sales leads based upon information from newspapers, business directories, industry ads, trade shows, Internet web sites and other sources.
• Develops and maintains relationships with purchasing contacts.
• Other duties as assigned
  
  

Qualifications

• The qualified candidate must have a high school diploma or equivalent.
• Bachelor’s degree or equivalent experience required.
• Proven sales experience with emphasis on business-to business selling, cold-calling and generating sales from networking and lead generation.
• Knowledge of commercial service sales concepts, practices and procedures.
• Excellent verbal and written communication skills and strong relationship-management ability.
• Ability to build long-term relationships with customers.
• Ability to work cooperatively with technical, administrative and support staff.
• Ability to work with Microsoft Office, contact management software and databases.
• Good organizational skills and ability to manage multiple priorities simultaneously.
• Knowledge of the commercial HVAC industry preferred.
• Self-starter with a desire to learn and to grow the business.
• The ability to work occasional overtime and weekend hours as required.
• The successful incumbent must be able to meet the minimum requirements for our background check criteria.
  
  

What Do We Offer You as a Service Experts Employee?

Summary

Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs. Following is a summary of the many benefits that could be available to you as a Service Experts valued employee:

• Competitive pay, including incentive opportunities for many positions.
• Medical /Dental /Vision Insurance programs.
• RRSP Plan with company matching contributions.
• Life Insurance for you and options you can elect for your family.
• Short-Term and Long-Term disability insurance, that protects you and your family if you are unable to work.
• World class training opportunities through our Expert University Learning Management System.
• Career development opportunities.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Consumer Services

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