Commercial Account Manager

ComplyAdvantage; London (KY); On-site; USD 67,000 - 100,000; Full time

Benefits offered by this job

Equity

Unlimited time off

Learning budget

Home office budget

Enhanced parental leave

Life insurance

Pension

Job summary

ComplyAdvantage is seeking an experienced Account Manager to drive growth in the buoyant market of financial crime. You will manage an existing portfolio, retain clients and expand relationships with fintechs, payments firms, banks and credit unions.

The role requires 2+ years in expansion/retention of cloud/SaaS in financial services or a proven track record in a high-value B2B portfolio. You should understand value-based selling and enjoy working in an entrepreneurial team.

Qualifications

• 2+ years experience in expansion and retention of accounts in cloud/SaaS for financial services.
• Proven track record in managing a high-value B2B portfolio.
• Understanding of value-based selling to extract maximum value from existing accounts.
• Comfortable in a fast-paced, entrepreneurial environment and strong English communication.

Responsibilities

• Manage existing portfolio with focus on retention and expansion.
• Engage with senior decision makers at fintechs, payments firms, banks and credit unions; qualify opportunities, negotiate and expand accounts.
• Effectively manage pipeline, prioritise deals and create urgency.
• Consistently overachieve retention targets against a quarterly quota.
• Provide market and product intelligence feedback to Product and Strategy teams.

Skills

Account management

B2B sales

Negotiation

Communication

Team collaboration

Job description

What you will be doing:

We’re looking for an experienced Account Manager to help drive significant growth in the buoyant market of financial crime. Comply Advantage provides all the latest technology and sales infrastructure to be successful, all we require is an individual who is driven, accountable, with a can-do attitude.

• Manage our existing portfolio of accounts, with a focus on retention and expansion
• Engage with senior decision makers at Fintechs, Payments Companies, as well as Traditional banks and Credit Unions, qualify opportunities, negotiate and expand accounts
• Effectively manage pipeline, prioritise the right deals and create urgency
• Consistently overachieve upon retention targets against a quarterly quota
• Feedback valuable market and product intelligence to our Product and Strategy teams

What you'll bring:

As Account Manager, you will have

• Minimum of 2+ years relevant experience in expansion and retention of accounts ideally from a cloud/SaaS solution for the financial services industry/regtech industry
• Alternatively we want to see a demonstrable track record in managing a portfolio within a B2B sales environment - we want to speak with individuals that can demonstrate self-sufficient success and the ability to manage high-value accounts.
• An understanding of solution/value based selling to understand pain points and extract maximum value from existing accounts
• Ambition, motivation and smart thinking
• The desire to try new things to get the best results; thinks quickly and thrives in an entrepreneurial environment
• Strong team spirit and enjoys working effectively in collaboration with others
• Understanding of a standardised sales process, ideally leveraging a known methodology e.g. MEDDIC, Sandler, Challenger.
• Excellent communication and negotiation skills and a consultative approach to managing and closing business
• The desire to develop your skills and take on more responsibilities quickly – our ambitious expansion plans mean we’re looking for new leaders to help us grow

What’s in it for you?

• Equity as we want you to have a part of what we are building
• Unlimited Time Off Policy to promote work-life balance and well-being
• Annual learning budget to support professional growth
• Budget to set up your home office upon joining
• Enhanced parental leave and childcare benefits
• Life insurance and medical coverage through BUPA, including pre-existing conditions
• Pension contribution through The People's Pension

About us:

Our mission is to empower every business to eliminate financial crime.

By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust.

More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff.

ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at complyadvantage.com.