Commercial Account Executive - Tech & Media

Salesforce; United States; On-site; USD 85,300 - 177,450; Full time

Benefits offered by this job

Health and life insurance

Flexible time off

Parental benefits

Monthly wellness allowance

Employee stock purchase program

Paid volunteer days

Job summary

Salesforce is seeking a Commercial Account Executive to drive customer relationships and satisfaction in the Tech & Media sectors. The role offers opportunities for personal growth and mentoring while working with innovative organizations, utilizing the Salesforce Customer 360 platform.

Qualifications

• 5-10 years of full cycle sales experience, with at least 3 in the field.
• Proven account management experience focused on upsell/cross-selling.
• Presentation and strategic planning skills essential.

Responsibilities

• Engage with customers and build relationships to drive satisfaction.
• Coordinate resources to meet customer needs.
• Plan accounts and ensure strategic alignment.

Skills

Sales experience

Relationship building

Strategic planning

Presentation skills

Customer satisfaction

Job description

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Join to apply for the Commercial Account Executive - Tech & Media role at Salesforce

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Job Category

Sales

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Applications for these positions will be accepted on an ongoing basis.

Note: By applying to the Commercial Account Executive posting, Recruiters and Hiring Managers who support multiple cloud offerings across the organization hiring Commercial Account Executives will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams. Please note some of these positions may be office-based, office-flexible, or remote depending on the team.

Description

Our up-market Commercial team focuses on working with exciting growing organizations of 250-10,000 employees. You will have the opportunity to work in a fast paced team with various customers and receive personalized training and career opportunities.

Commercial Business Unit

Mid-Commercial (201 - 1000 employees)

General Commercial (1001 - 5000 employees)

Enterprise Corporate Sales (5000+ employees)

Vertical

This role will be specifically selling into accounts within the Telecommunications, Media, and Technology Industries.

We Have Core Teams That Sell The Entire Salesforce Platform, And Prime Teams That Specialize In a Specific Cloud Solution. You May Be Aligned To, But Not Limited To, The Following Clouds

• Slack
• NetZero Cloud
• Tableau
• Marketing Cloud
• Service Cloud
• Specialization Cloud
• Digital
  
  

Day to Day

Our Commercial Account Executives engage with existing customers and new leads to sell the Salesforce Customer 360 platform. They build positive, trusted relationships with both key team members and C-suite decision makers within their patch, helping customers realize value from their Salesforce investments. You will use your skills to develop opportunities through both warm leads and whitespace prospecting.

Responsibilities

• Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts
• Develop and drive the overall long-term strategy for the account, aligned to customer business objectives
• Coordinate internal Salesforce resources to meet customer business needs
• Perform account planning at assigned accounts, coordinating with Prime and Cloud sales resources to ensure strategic alignment
• Share Salesforce value proposition for existing and/or new customers
• Drive growth within an existing assigned account
  
  

Preferred Qualifications

• Average of 5-10 years of full cycle sales experience, with at least 3 in the field
• Proven experience in managing existing customer accounts to drive upsell/cross-sell opportunities, as well as acquiring new logo accounts OR focusing exclusively on new logos (Hunter role)
• Ability to build and deliver presentations to your customers
• Ability to strategize with a large extended team
• Experience will be evaluated based on the core competencies for the role (e.g., extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
  
  

Working at Salesforce

Working at Salesforce isn’t all about selling. It’s also about learning, and we heavily invest in you with a month-long immersion and onboarding, including: a week-long product bootcamp, mentorship program, weekly coaching and development programs.

Benefits

We are pioneers of the Pledge 1% model, providing product, grants and community service to those in need. We are proud to be#1 in PEOPLE’s Top 50 Companies that Care, and are on Fortune’s Change the World list.

We provide every employee with 7 paid volunteer days off a year, and donation matching for all approved charitable donations.

We provide other world-leading benefits to all our employees, including;

• Health, life insurance, retirement saving plan
• Monthly wellness allowance
• Flexible time off & leave policies
• Parental benefits
• Perks and discounts
  
  

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For New York-based roles, the base salary hiring range for this position is $85,300 to $177,450.

For Colorado-based roles, the base salary hiring range for this position is $77,550 to $161,600.

For Washington-based roles, the base salary hiring range for this position is $85,300 to $177,450.

For California-based roles, the base salary hiring range for this position is $85,300 to $177,450.

For Illinois based roles, the base salary hiring range for this position is $77,550 to $177,450.

For New Jersey based roles, the base salary hiring range for this position is $85,300 to $177,450.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Software Development, IT Services and IT Consulting, and Technology, Information and Internet

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