Commercial Account Executive

Westbrook Service Company; Orlando (FL); On-site; USD 70,000 - 120,000; Full time

Benefits offered by this job

Health Insurance

Unlimited PTO

8 Paid Holidays

Maternity/Paternity Leave

Life Insurance

Long-Term Disability

401(k) Matching

Vision Insurance

Team-building events

Job summary

Westbrook Service Company seeks a driven Account Executive to expand our commercial HVAC, electrical, plumbing and boiler service business across Central Florida. You will build relationships with facility managers and owners, identify opportunities, and deliver practical solutions that foster long-term partnerships.

This on-site role offers a competitive base salary with commission opportunities, a robust benefits package, and a clear path to growth within a expanding regional team.

Qualifications

• Technical proficiency in HVAC, electrical, plumbing, gas, or boiler systems.
• Strong understanding of commercial building systems, maintenance, and service operations.
• Experience in commercial service sales, account management, or business development.
• Experience working with facility managers, property managers, or building owners.
• Familiarity with CRM software, sales pipelines, and account management.
• Ability to identify customer needs and develop proposals.

Responsibilities

• Identify, pursue, and develop new commercial/industrial customer relationships in Central Florida.
• Grow existing customer accounts through proactive communication and exceptional service.
• Establish quarterly and annual sales goals with department leadership.
• Manage an assigned portfolio to meet sales, gross profit, and AR objectives.
• Build relationships with facility managers, property managers, owners, and other decision-makers.
• Prepare and present proposals outlining scope, pricing, and timelines.
• Follow up on leads, service recommendations, and proposals.
• Document opportunities accurately in the CRM.

Skills

HVAC

Electrical

Plumbing

Gas systems

Boiler systems

CRM software

Account management

Proposals

Communication

Microsoft Excel

Education

High School Diploma or GED

Tools

CRM software

Microsoft Office

Job description

Account Executive – Commercial HVAC, Plumbing & Electrical Services

Drive Business Growth. Build Lasting Partnerships. Elevate Your Sales Career.

Westbrook Service Company is seeking a driven, relationship-focused Account Executive to help expand our commercial and industrial service business throughout Central Florida.

This opportunity is ideal for a professional with a strong background in commercial HVAC, electrical, plumbing, gas, or boiler systems who enjoys building relationships, identifying business opportunities, and delivering solutions that create long-term customer partnerships.

We're looking for someone who understands the trades, can confidently communicate with facility managers and business owners, and has the motivation to grow a portfolio of commercial accounts.

At Westbrook, you'll have the opportunity to combine your technical knowledge, relationship-building skills, and business development mindset with a competitive base salary, commission opportunities, and an exceptional benefits package.

What You'll Do:

Business Development & Account Growth

• Identify, pursue, and develop new commercial and industrial customer relationships throughout Central Florida.
• Grow existing customer accounts through proactive communication, strategic planning, and exceptional service.
• Establish quarterly and annual sales goals in collaboration with department leadership.
• Manage an assigned portfolio of accounts while meeting sales, gross profit, and accounts receivable objectives.
• Build relationships with facility managers, property managers, business owners, and other key decision‑makers.

Networking & Relationship Management

• Generate new business through networking, referrals, industry associations, and professional relationships.
• Represent Westbrook at industry events, trade associations, and networking opportunities.
• Maintain consistent customer communication to identify upcoming projects, service needs, and growth opportunities.
• Demonstrate technical knowledge of commercial HVAC, plumbing, electrical, gas, and boiler systems when consulting with customers.
• Conduct customer site visits and surveys to identify service needs and business opportunities.
• Consult with customers to develop practical solutions based on technical requirements, operational needs, and financial considerations.
• Prepare and present proposals outlining scope of work, pricing, and project timelines.
• Follow up promptly on sales leads, service recommendations, and outstanding proposals.
• Ensure opportunities are accurately documented and managed through the company's CRM system.

Marketing & Sales Strategy

• Collaborate with department leadership to develop and execute sales and marketing initiatives.
• Support targeted outreach campaigns, customer engagement strategies, and business development activities.
• Maintain accurate customer records, contact lists, and sales pipelines through CRM software.
• Identify strategic sponsorships, networking opportunities, and industry events that support business growth.

Project Coordination & Customer Satisfaction

• Partner with service managers and installation teams to ensure a smooth transition from sales to execution.
• Review proposals, contracts, material requirements, and project expectations for accuracy and completeness.
• Ensure projects are sold in alignment with company quality standards, technical requirements, and profitability expectations.
• Maintain customer relationships throughout project execution to support satisfaction, retention, and repeat business.

What We're Looking For:

Required Qualifications

• Technical proficiency in at least one of the following commercial trades: HVAC, electrical, plumbing, gas, or boiler systems.
• Strong understanding of commercial building systems, maintenance, and service operations.
• Previous experience in commercial service sales, account management, business development, or a related customer-facing role.
• Experience working directly with facility managers, property managers, general contractors, or commercial building owners.
• Familiarity with CRM software, sales pipelines, and account management.
• Ability to identify customer needs, develop proposals, and communicate technical solutions.
• Excellent verbal and written communication skills.
• Strong interpersonal skills with the ability to build relationships and earn customer trust.
• Excellent organizational, time-management, and follow‑up skills.
• Proficiency in Microsoft Office, including Excel, Word, and Teams.
• Valid driver's license.
• High School Diploma or GED.

Why Build Your Career at Westbrook?

At Westbrook, we believe our employees are the foundation of our success. We're committed to creating an environment where people are appreciated, equipped to succeed, and given opportunities to grow professionally and personally.

• Health Insurance – 87% company-paid, with employee plans starting at less than $11 per week.
• Unlimited Paid Time Off (PTO).
• 8 Paid Holidays annually.
• Paid Maternity and Paternity Leave.
• Company-Paid Life Insurance.
• Company-Paid Long-Term Disability Insurance.
• 401(k) Matching Plan – Increasing up to 7.5%.
• Vision Insurance and Free Prescription Safety Glasses.
• Team-building outings, including Universal, Topgolf, and Andretti.
• Additional employee benefits and perks.

Company-Funded Education & Development

• Manufacturer and industry-specific technical training.
• Spanish and English language education.
• Health and financial wellness education.
• Emotional intelligence, leadership, and career advancement training.

Our Vision

To be a thriving company that makes a lasting impact in Central Florida for generations to come.

Our Mission

To create an employee experience so profoundly different that it leads to changed lives and customers for life.

Ready to Grow With Westbrook?

If you have a strong background in the commercial trades, enjoy building lasting customer relationships, and are motivated by the opportunity to grow your income while growing a business, we want to hear from you.

Westbrook Service Company is a Drug‑Free Workplace and Equal Opportunity Employer.

Our employee selection process includes drug testing, background checks, driving record checks, pre‑employment assessments, and reference interviews with previous employers.