Command Records Manager

Paragon Technology Group; Norfolk (VA); On-site; USD 90,000 - 130,000; Full time

Job summary

Paragon Technology Group seeks an experienced Command Records Manager to lead records management for JECC HQ, JPSE, and JCSE programs. You will guide staff, ensure lifecycle compliance, and provide direct support to Command personnel across the command.

The role emphasizes training, policy enforcement, and collaboration with knowledge and content management teams to standardize records practices within the DoD environment.

Qualifications

• Bachelor's degree in Information Management, Business Administration, Information Systems, or a related discipline; 5+ years of relevant experience.
• Active DoD security clearance required.
• Experience administering a Federal Government or DoD records management program.
• Working knowledge of Federal records management principles, lifecycle management, file plans, and disposition requirements.
• Experience developing and delivering records management guidance and training.
• Experience conducting records program reviews, inspections, assessments, or SAVs.
• Ability to advise leadership and records personnel on records requirements.
• Experience identifying, capturing, organizing, maintaining, and dispositioning electronic and physical records.
• Knowledge of electronic messaging and mobile-device records retention considerations.
• Experience reviewing electronic repositories, portals, or collaborative environments for records management.
• Proficiency with Microsoft Office, especially Excel, PowerPoint, and Visio.
• Strong written and verbal communication skills for technical and non-technical audiences.
• Ability to work independently and support senior Government and Command Staff.

Responsibilities

• Serve as the Command Records Manager for JECC HQ and JPSE and oversee the JCSE Records Management Program.
• Ensure JPSE and JCSE staff are trained to perform records management responsibilities.
• Provide guidance to establish and maintain offices of record and ensure records accountability.
• Develop and deliver records management training to Directorate Records Officers and File Custodians.
• Conduct Staff Assistance Visits with appointed DROs and coordinate with JCSE Records Manager.
• Ensure official messages on Government devices are captured and managed as records.
• Conduct records reviews prior to personnel departures to maintain Government control.
• Review portals and collaborative environments to reduce information duplication and complexity.
• Provide direct records management support to the JECC Command Staff.
• Create user interfaces and workflows using MS Office products in the operations domain.
• Coordinate with knowledge/content management to promote consistent practices.
• Work with content management and lifecycle activities.
• Provide ongoing records management support to the JECC Command Staff.

Skills

Records management

Training delivery

Communication skills

Independent work

DoD experience

Policy knowledge

Project coordination

Education

Bachelor's degree in Information Management / related field

Tools

SharePoint

Microsoft 365

Excel

PowerPoint

Visio

Job description

Paragon Technology Group is seeking an experienced Command Records Manager to support the Joint Enabling Capabilities Command (JECC). The Command Records Manager will lead and administer records management activities for JECC Headquarters (HQ) and the Joint Planning Support Element (JPSE), while providing oversight of the Joint Communications Support Element (JCSE) Records Management Program.

The successful candidate will provide records management guidance, training, compliance oversight, and direct support to Command Staff and designated records personnel. The position is responsible for helping ensure Federal records are properly identified, captured, maintained, reviewed, and managed throughout their lifecycle and that records management practices are consistently implemented across supported JECC organizations.

Primary Responsibilities

• Serve as the Command Records Manager for JECC HQ and JPSE and provide oversight of the JCSE Records Management Program.
• Ensure JPSE and JCSE Command Records Management personnel are appropriately trained to perform assigned records management responsibilities.
• Provide guidance and training necessary to establish and maintain offices of record and ensure organizational records are properly accountable.
• Develop and deliver records management training to appointed Directorate Records Officers (DROs) and File Custodians (FCs) supporting JECC HQ and JPSE.
• Conduct Staff Assistance Visits (SAVs) with appointed DROs for JECC HQ and JPSE and coordinate SAV activities with the JCSE Command Records Manager.
• Ensure official text messages generated or received on Government mobile devices are properly captured and managed as records when applicable.
• Conduct records reviews with personnel prior to their departure to ensure official records remain under Government control.
• Continually review portals and other designated collaborative environments to identify redundant information and recommend or implement appropriate actions to reduce information duplication, size, and complexity.
• Provide direct records management support to the JECC Command Staff as required.
• Create and adapt user interfaces and business-process workflows using approved Microsoft Office products, including PowerPoint, Visio, and Excel, within the operational information domain.
• Coordinate with knowledge management, content management, collaboration, and other stakeholders to promote consistent information and records management practices across the command.
• Work closely with personnel responsible for content management and Federal records lifecycle activities.
• Provide direct records management support to the JECC Command Staff as required.

Required Qualifications

• Bachelor's degree in Information Management, Business Administration, Information Systems, or a related discipline and 5+ years of relevant
• Active DoD security clearance required
• Demonstrated professional experience administering a Federal Government or DoD records management program.
• Working knowledge of Federal records management principles, records lifecycle management, file plans, disposition requirements, records accountability, and electronic records management.
• Experience developing and delivering records management guidance and training to organizational records personnel.
• Experience conducting records program reviews, inspections, assessments, or Staff Assistance Visits.
• Ability to advise organizational leadership, Directorate Records Officers, File Custodians, and other stakeholders regarding records management requirements.
• Experience identifying, capturing, organizing, maintaining, and dispositioning electronic and physical records.
• Knowledge of electronic messaging and mobile-device records retention considerations.
• Experience reviewing electronic repositories, portals, or collaborative environments for appropriate records management and information organization.
• Proficiency with Microsoft Office applications, particularly Excel, PowerPoint, and Visio.
• Strong written and verbal communication skills and the ability to communicate records requirements to both technical and non-technical personnel.
• Ability to work independently and provide direct support to senior Government and Command Staff.

Preferred Qualifications

• Previous experience serving as a Command Records Manager, Records Manager, Records Officer, or similar position within DoD.
• Experience supporting a Combatant Command, Joint Command, military Service, or other DoD organization.
• Familiarity with DoD and Service-level records management policies and Federal Records Act requirements.
• Experience with SharePoint, Microsoft 365, or similar Government collaboration and document-management environments.
• Experience developing records management SOPs, business rules, training materials, metrics, and compliance documentation.
• Experience conducting Staff Assistance Visits or comparable records-management compliance assessments.
• Familiarity with Knowledge Management and Content Management functions in a DoD environment.
• National Archives and Records Administration (NARA) Federal records management training or equivalent
• DoD or military Service records management training
• Certified Records Manager (CRM), Information Governance Professional (IGP), or comparable professional credential