Columbus Emergency Dispatch Specialist, Critical Care

CRITICAL CARE TRANSPORT INC; Columbus (OH); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Health Insurance

Double-Time Holiday Pay

401K with 6% employer match

Earned PTO

Term Life Insurance

Job summary

CRITICAL CARE TRANSPORT INC is seeking a Communications Specialist in the Columbus, OH area to serve the central Ohio community. You will handle inbound calls, prioritize emergencies, and dispatch the nearest responders while maintaining calm and accuracy under pressure.

Ideal candidates have EMS/EMD or medical background and a positive, hardworking, reliable attitude. This role focuses on frontline customer service and patient care in a fast-paced environment.

Qualifications

• EMS/EMD/Medical background preferred.
• Positive, hardworking, and reliable.

Responsibilities

• Handle and prioritize multiple in-bound calls.
• Process emergency calls and efficiently dispatch appropriate units.
• Have a good working knowledge of Columbus and be able to quickly determine the closest appropriate responders.
• Provide reliable dispatch information to emergency responders.
• Stay calm in stressful situations.
• Ability to problem solve.
• Efficient typing with minimal errors.

Skills

Call prioritization

Emergency dispatch

Columbus area knowledge

Responder communications

Calm under pressure

Problem solving

Typing accuracy

Job description

CRITICAL CARE TRANSPORT INC is seeking a Communications Specialist in the Columbus, OH area to serve the central Ohio community. You will handle inbound calls, prioritize emergencies, and dispatch the nearest responders while maintaining calm and accuracy under pressure.

Ideal candidates have EMS/EMD or medical background and a positive, hardworking, reliable attitude. This role focuses on frontline customer service and patient care in a fast-paced environment.