Color & Curl Concierge — Growth, Education & Discounts

CosmoProf Beauty; Akron (OH); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Product discount

Free samples

Education & certification courses

Growth opportunities

Job summary

CosmoProf Beauty is seeking a Color & Curl Concierge/Colour & Curl Specialist in Akron to drive color-related sales, educate customers, and build brand loyalty. The role blends in-store consulting with virtual education, product recommendations, and market growth initiatives.

You will lead color and curl consultations, mentor team members, and stay ahead of trends while maintaining store presentation and merchandise standards. Prior cosmetic retail or salon experience is preferred.

Qualifications

• One year retail or other sales-focused experience.
• Licensed cosmetologist highly preferred in US and Canada.
• Reliable transportation to effectively service designated store and market.
• Ability to travel to shows and/or sales meetings a minimum of 3 times a year.
• Strong business acumen and ability to read, interpret, and action on pertinent sales reporting.

Responsibilities

• Determine customer color and care related needs and offer professional advice and recommendations to ensure the customer has the knowledge and products needed to meet their client needs.
• Communicate upward and cross functionally regarding calls, visits, orders, status of sales progress, follow-up plans and any assistance needed with customers, associates, and vendors.
• Responsible for ensuring customer concerns and questions are resolved in a timely, appropriate, and effective manner.
• Maintain a high standard of color and curl merchandising, placement, store signage, and proper display techniques to ensure the brand guidelines of an inviting atmosphere for customers.
• Stay informed regarding emerging trends, remain agile in response to market changes, and build Industry knowledge to share with business partners, while adapting your own personal sales techniques in response to the competitive market.
• Ensures all store opening and closing procedures are performed correctly with occasional responsibility to make bank deposits and complete cash handling or other monetary transactions.
• Demonstrate our CosmoProf/BSG Culture Values and adhere to our company code of ethics and behavior.

Skills

Retail sales

Cosmetology license

Communication

Time management

Social media

Education

Licensed cosmetologist (US & Canada)

Tools

POS applications

Job description

CosmoProf Beauty is seeking a Color & Curl Concierge/Colour & Curl Specialist in Akron to drive color-related sales, educate customers, and build brand loyalty. The role blends in-store consulting with virtual education, product recommendations, and market growth initiatives.

You will lead color and curl consultations, mentor team members, and stay ahead of trends while maintaining store presentation and merchandise standards. Prior cosmetic retail or salon experience is preferred.