Color & Curl Concierge: Elevate Color Expertise

Sally Beauty Holdings, LLC; Campbell (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Vacation

Sick time

Holiday time

Job summary

Sally Beauty Holdings, LLC in Campbell, CA is seeking a Color & Curl Concierge/Colour & Curl Specialist to be the color & curl expert, delivering personalized product recommendations and education. You will support in-store and virtual consultations, build loyalty, and grow brand awareness.

One year of retail or sales experience is required, with licensed cosmetology preferred in the US/Canada. Strong communication, time management, and adaptability to market changes are essential.

Qualifications

• One year retail or other sales-focused experience.
• Licensed cosmetologist highly preferred in US and Canada.
• Reliable transportation to service designated store and market.
• Ability to travel to shows and/or sales meetings a minimum of 3 times a year.
• Strong business acumen and ability to read, interpret, and act on sales reporting.
• Working knowledge of POS applications.
• Comprehensive knowledge of computers, ipads, mobile devices and social media platforms.
• Must pass Color Certification Test within 60 days of hire.

Responsibilities

• Determine customer color and care-related needs and offer professional advice and recommendations.
• Communicate upward and cross functionally regarding calls, visits, orders, status of sales progress.
• Resolve customer concerns in a timely, appropriate, and effective manner.
• Maintain color and curl merchandising, store signage, and display techniques per brand guidelines.
• Stay informed on trends and adapt sales techniques to the market.
• Ensure store opening/closing procedures and cash handling are performed correctly.

Skills

Retail sales experience

Customer service

Strong communication

Time management

Sales reporting literacy

Education

Licensed cosmetologist

Tools

POS software

Inventory systems

Visual merchandising

Social media platforms

Mobile devices

Job description

Sally Beauty Holdings, LLC in Campbell, CA is seeking a Color & Curl Concierge/Colour & Curl Specialist to be the color & curl expert, delivering personalized product recommendations and education. You will support in-store and virtual consultations, build loyalty, and grow brand awareness.

One year of retail or sales experience is required, with licensed cosmetology preferred in the US/Canada. Strong communication, time management, and adaptability to market changes are essential.