Color & Curl Concierge — Beauty Color Specialist

CosmoProf Beauty; Greenville (SC); On-site; USD 29,000 - 42,000; Full time

Benefits offered by this job

Product discount

Education & certification courses

Growth opportunities

Vacation and sick time

Job summary

Sally Beauty Holdings is seeking a Color & Curl Concierge to drive color and curl sales in-store and at events. You will advise customers, build loyalty, and educate professionals in salons, spas, and schools.

A valid cosmetology license is preferred, with strong POS and social media skills to support merchandising and promotions. Travel to designated stores and shows is required; the role emphasizes product education, trend awareness, and excellent customer service to grow brand share.

Qualifications

• One year retail or other sales-focused experience.
• Licensed cosmetologist highly preferred in US and Canada.
• Reliable transportation to effectively service designated store and market.
• Ability to travel to shows and/or sales meetings a minimum of 3 times a year.
• Strong business acumen and ability to read, interpret, and act on sales reporting.
• Working knowledge of retail sales, inventory control systems and visual merchandising is strongly preferred.
• Strong knowledge of POS applications.
• Comprehensive knowledge of computers, ipads, mobile devices and social media platforms.
• Is committed to working scheduled hours and has the flexibility to work additional hours based on changing business needs.
• May be required to work in other stores and in field at times.
• Strong time management and organization skills and the ability to manage multiple projects at once.
• Ability to present a professional image and interact positively with the public.
• Strong written and verbal communication skills, at all levels within and outside the organization.
• Must pass Color Certification Test within 60 days of hire to remain in position

Responsibilities

• Determine customer color and care related needs and offer professional advice and recommendations to ensure the customer has the knowledge and products needed to meet their client needs.
• Communicate upward and cross functionally regarding calls, visits, orders, status of sales progress, follow-up plans and any assistance needed with customers, associates, and vendors.
• Responsible for ensuring customer concerns and questions are resolved in a timely, appropriate, and effective manner.
• Maintain a high standard of color and curl merchandising, placement, store signage, and proper display techniques to ensure the brand guidelines of an inviting atmosphere for customers.
• Stay informed regarding emerging trends, remain agile in response to market changes, and build Industry knowledge to share with business partners, while adapting your own personal sales techniques in response to the competitive market.
• Ensures all store opening and closing procedures are performed correctly with occasional responsibility to make bank deposits and complete cash handling or other monetary transactions.
• Demonstrate our CosmoProf/BSG Culture Values and adhere to our company code of ethics and behavior.

Skills

Retail sales

Customer service

Communication

Social media platforms

POS applications

Time management

Education

Cosmetology license

Tools

POS systems

Job description

Sally Beauty Holdings is seeking a Color & Curl Concierge to drive color and curl sales in-store and at events. You will advise customers, build loyalty, and educate professionals in salons, spas, and schools.

A valid cosmetology license is preferred, with strong POS and social media skills to support merchandising and promotions. Travel to designated stores and shows is required; the role emphasizes product education, trend awareness, and excellent customer service to grow brand share.