Color & Curl Concierge: Expert Color Stylist & Educator

CosmoProf Beauty; Pleasant Hill (CA); Vor Ort; USD 42.000 - 56.000; Vollzeit

Zusammenfassung

Sally Beauty Holdings is seeking a Color & Curl Concierge/Colour & Curl Specialist to drive color-related sales and customer education in our CA stores. You will deliver expert color consulting, build loyalty, and educate customers and pros both in-store and virtually.

The role emphasizes trend knowledge and brand standards. Ideal candidates have 1 year of retail experience and a cosmetology license; travel to shows may be required.

Qualifikationen

• 1 year retail or other sales-focused experience.
• Licensed cosmetologist highly preferred in US and Canada.
• Reliable transportation to service designated store and market.
• Ability to travel to shows and/or sales meetings a minimum of 3 times a year.
• Strong business acumen and ability to read, interpret, and act on sales reporting.
• Working knowledge of POS applications and retail systems.
• Comprehensive knowledge of computers, iPads, mobile devices and social media platforms.
• Is committed to working scheduled hours and has the flexibility to work additional hours based on changing business needs.
• May be required to work in other stores and in field at times.
• Strong time management and organization skills and the ability to manage multiple projects at once.
• Ability to present a professional image and interact positively with the public.
• Strong written and verbal communication skills.
• Must pass Color Certification Test within 60 days of hire to remain in position

Aufgaben

• Determine customer color and care related needs and offer professional advice and recommendations.
• Communicate upward and cross functionally regarding calls, visits, orders, status of sales progress, follow-up plans and any assistance needed with customers, associates, and vendors.
• Responsible for ensuring customer concerns and questions are resolved in a timely, appropriate, and effective manner.
• Maintain a high standard of color and curl merchandising, placement, store signage, and proper display techniques to ensure the brand guidelines of an inviting atmosphere for customers.
• Stay informed regarding emerging trends, remain agile in response to market changes, and build industry knowledge to share with business partners, while adapting your own personal sales techniques in response to the competitive market.
• Ensures all store opening and closing procedures are performed correctly with occasional responsibility to make bank deposits and complete cash handling or other monetary transactions.
• Demonstrate our CosmoProf/BSG Culture Values and adhere to our company code of ethics and behavior.

Kenntnisse

Retail sales

Customer service

Communication

Time management

Social media

Ausbildung

Licensed cosmetologist (US/Canada)

Tools

POS software

Retail inventory systems

iPad / tablets

Social media platforms

Jobbeschreibung

Sally Beauty Holdings is seeking a Color & Curl Concierge/Colour & Curl Specialist to drive color-related sales and customer education in our CA stores. You will deliver expert color consulting, build loyalty, and educate customers and pros both in-store and virtually.

The role emphasizes trend knowledge and brand standards. Ideal candidates have 1 year of retail experience and a cosmetology license; travel to shows may be required.