Collision Service Advisor

Brandywine Coach Works; Leesport (Berks County); On-site; USD 85,000 - 130,000; Full time

Job summary

Brandywine Coach Works is seeking a full-time estimator to appraise vehicle damage and determine repair costs for insurance settlements. You will communicate with vehicle owners, provide accurate estimates, and keep clients informed throughout the repair process.

We offer growth opportunities through ongoing training and certifications and reward dedication with competitive compensation and a supportive team culture.

Qualifications

• Experience as a collision estimator or appraiser
• I-CAR or equivalent industry training
• Knowledge of major insurance program protocols and claims workflows
• Strong oral and written communication
• Highly organized with attention to detail
• Understanding of automotive repair processes and standards

Responsibilities

• Examine damaged vehicles and estimate repair costs
• Work with insurance companies to manage claims for customers
• Ensure customer satisfaction with repairs and overall experience
• Reconcile and prepare final invoices matching approved estimates

Skills

Estimator experience

I-CAR training

Insurance claims knowledge

Communication skills

Organized/detail oriented

Automotive repair process knowledge

Job description

Top-5% Benefits Plan in America: Our team is our heartbeat. We strive to be the employer of choice through superior benefits and a culture shaped by our leaders. Your health and financial well-being are our priorities. We are committed to continually investing in our teammates.

Earning Potential: With six-figure earning potential in some roles, we offer one of the most competitive compensation packages in the industry. We believe in rewarding hard work and dedication.

Lowest turnover rate in the Industry: We support your career development with opportunities for growth and advancement, including ongoing training and certifications. Join a team that is committed to your professional development.

Supportive Team Culture: Work in an environment that values integrity, customer-centric service and continuous improvement. Experience the Quality Collision Group difference.

Job Summary

We are seeking an experienced, full-time Estimator to join our growing team. A collision repair estimator appraises vehicle damage to determine the cost of repair for insurance claim settlements. Communicates with the vehicle owner to understand their concerns and needs as well as keeping them updated throughout the repair process. We offer continued growth opportunities for employees that have talent, energy and ambition to succeed.

Responsibilities Essential Functions

• Examine damaged vehicles and estimate repair costs
• Work with insurance companies to manage the claims for our customer
• Ensure customer satisfaction with repairs and overall experience
• Reconcile and prepare final invoices matching approved estimates

Qualifications

• Knowledge of major insurance program protocols and have the ability to upload estimates/images that meet those standards accordingly
• Prior experience as an estimator
• I-Car or other industry training history
• Good oral and written skills
• Organized and detail oriented
• Knowledge of the automotive repair process