Collision Estimator Trainee: Hands-On Auto Repair Career

Caliber; El Paso (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical benefits

Weekly pay

Paid vacation

Career growth

Hands-on shop experience

Job summary

Caliber Collision in El Paso West is seeking a Collision Estimator Trainee to greet customers in person or on the phone, determine their needs and guide them through the repair process. You will learn to assist estimators and support the workflow within a production shop.

In this trainee role, you will help with drop-offs, vehicle mapping/marking and photography, arranging transportation, preparing paperwork and delivering timely updates to customers while upholding Caliber’s standards and

Qualifications

• Minimum 2 years of customer-facing experience.
• Valid driver’s license and eligibility for company insurance.
• Must be 21 years of age or older.

Responsibilities

• Greet customers in person or by phone and determine their needs.
• Assist Collision Estimators by handling drop-offs, mapping/marking and photographing vehicles.
• Arrange customer transportation and prepare paperwork for repairs.
• Communicate with customers, clients and vendors to ensure accurate and timely repairs.
• Deliver world-class customer service and adhere to SOPs and industry guidelines.

Skills

Customer service

Communication skills

Sales experience (nice to have)

Job description

Caliber Collision in El Paso West is seeking a Collision Estimator Trainee to greet customers in person or on the phone, determine their needs and guide them through the repair process. You will learn to assist estimators and support the workflow within a production shop.

In this trainee role, you will help with drop-offs, vehicle mapping/marking and photography, arranging transportation, preparing paperwork and delivering timely updates to customers while upholding Caliber’s standards and