Collision Estimator Trainee - Frontline Repair Support

calibercollision; Vancouver (WA); On-site; USD 29,000 - 32,000; Full time

Job summary

Caliber Collision's Service Center Vancouver - Hazel Dell is seeking a Customer Service Consultant to greet customers, assess their needs, and guide them through the repair process in a fast-paced shop environment.

Responsibilities include assisting Collision Estimators with drop-offs, mapping/marking and photographing vehicles, arranging transportation, preparing paperwork, and performing active customer deliveries while maintaining professional communication with customers, teammates and

Qualifications

• 2+ years of customer-facing experience.
• Sales experience a plus.

Responsibilities

• Greet customers in person or by phone and determine their needs.
• Respond with guidance and assistance as required.
• Assist Collision Estimators with drop-offs, vehicle mapping/marking and photography.
• Arrange customer transportation and prepare paperwork.
• Deliver vehicles while communicating with customers, teammates and vendors.

Skills

Customer service

Sales experience

Communication

Task prioritization

Physical stamina

Job description

Caliber Collision's Service Center Vancouver - Hazel Dell is seeking a Customer Service Consultant to greet customers, assess their needs, and guide them through the repair process in a fast-paced shop environment.

Responsibilities include assisting Collision Estimators with drop-offs, mapping/marking and photographing vehicles, arranging transportation, preparing paperwork, and performing active customer deliveries while maintaining professional communication with customers, teammates and