Collision Estimator Trainee

Caliber; Newport News (VA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical benefits

Paid vacation

Career growth

Overtime eligibility

Job summary

Caliber Collision in Newport News, VA is hiring a Collision Estimator Trainee to support the estimating team and greet customers in person or by phone. You will assist with drop-offs, vehicle mapping, photos, and paperwork while learning our standard procedures.

This role emphasizes hands-on training, customer service, and teamwork in a fast-paced shop. The ideal candidate has 2+ years in customer-facing roles, a valid driver's license, and a willingness to grow into a full estimator position.

Qualifications

• 2+ years of customer-facing experience.
• Must have a valid driver’s license.
• Must be 21 years of age or older.

Responsibilities

• Greet customers in person or by phone and determine their needs.
• Assist Collision Estimators by handling drop-offs, mapping and photographing vehicles.
• Arrange customer transportation and prepare paperwork.
• Perform active customer deliveries while communicating with customers, teammates and vendors.
• Adhere to Caliber’s SOPs and insurance partner guidelines.

Skills

Customer service

Sales experience

Job description

Collision Estimator Trainee# Where Purpose and Opportunity Align## Collision Estimator TraineeApply: Newport News, VA: Full time: Posted Today: R0227306**Service Center**Newport News - North**JOB SUMMARY****Caliber Collision** has an immediate job opening for a **Collision Estimator Trainee**to perform all-purpose duties, which may include, but not limited to properly greeting customers in person or on the phone, determine their needs, and immediately respond by providing guidance and assistance as required, assisting Collision Estimators by handling drop-offs, mapping/marking and photographing vehicles, arranging customer transportation, preparing paperwork and performing active customer deliveries while effectively communicating with customers, clients, teammates and vendors to ensure correct and efficient repairs while adhering to all Caliber’s Standard Operating Procedures, insurance partners and industry guidelines/standards.**BENEFITS OF JOINING CALIBER*** **Benefits from day one:** Immediately eligible for medical, dental and vision* **Industry Comparable Pay** – Paid weekly and eligible for overtime* **Paid Vacation & Holidays** – Can begin accruing day 1* **Career growth opportunities** – we promote from within!* **A career for life:** You’ll gain hands-on experience within a production shop.**REQUIREMENTS:*** 2+ years of customer facing experience; sales experience a plus* Must have a valid driver’s license and be eligible for coverage under our company insurance policy* Must be 21 years of age or older**ABILITIES/SKILLS/KNOWLEDGE*** Ability to do consistent physical activity – reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.* Passion for learning the collision industry* Be able to understand instructions – written and verbal* Can prioritize competing tasks and adapt easily to a fast-paced environment* Must be able to provide personable, friendly “World Class” customer service to internal and external customersCaliber is an Equal Opportunity Employer**Caliber uses E-Verify to confirm the identity and employment eligibility of all new hires.****Must be eligible to work in the U.S. with no restrictions.**