Collision Estimator: Precision Auto Body & Customer Care

Diehl CDJR of Butler; Butler (Butler County); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation

Full-time employment

Medical, dental, and vision insurance

401(k) retirement plan

Paid time off

Employee vehicle purchase and service

Training and professional development

Modern facilities and equipment

Career advancement opportunities

Supportive team environment

Job summary

Diehl Collision of Butler in Butler, PA is seeking an experienced Collision Estimator to join our collision repair team. The role involves inspecting vehicles, writing detailed estimates, and guiding customers through the repair process with insurance coordination.

The ideal candidate has experience in collision estimating and shop software, strong communication, and meticulous attention to detail to ensure accurate, fair estimates and smooth repairs.

Qualifications

• Experience in collision estimating, auto body estimating, or insurance estimating.
• Knowledge of collision repair procedures.
• Understanding of vehicle construction, body repair, refinishing, parts and labor operations.
• Experience working with insurance companies and adjusters.
• Strong computer and estimating software skills.
• Excellent written and verbal communication skills.
• Strong organizational and time-management abilities.
• Attention to detail and commitment to estimate accuracy.
• Ability to manage multiple repairs and customers simultaneously.
• Experience with collision estimating and shop management software is desirable.

Responsibilities

• Inspect vehicles and accurately assess collision and body damage.
• Prepare detailed estimates for parts, labor, paint, materials, and necessary repairs.
• Write and update collision repair estimates and supplements.
• Work directly with customers throughout the repair process.
• Communicate with insurance adjusters and insurance companies regarding estimates, supplements, approvals, and repair procedures.
• Review OEM repair procedures and identify required operations.
• Document vehicle damage with photographs and supporting information.
• Coordinate with technicians, painters, parts personnel, and production staff.
• Monitor repairs and help keep customers informed of vehicle status.
• Identify additional or hidden damage discovered during disassembly.
• Prepare supplemental estimates when additional repairs are required.
• Verify that estimates accurately reflect the work necessary to return vehicles to pre-accident condition.
• Maintain accurate customer, vehicle, insurance, and repair documentation.
• Help ensure a smooth repair process from initial estimate through vehicle delivery.
• Provide outstanding customer service during what can be a stressful experience for vehicle owners.

Skills

Collision estimating

Auto body estimating

Communication

Organization

Time management

Attention to detail

Customer service

Valid driver's license

Tools

Estimating software

Shop management software

Job description

Diehl Collision of Butler in Butler, PA is seeking an experienced Collision Estimator to join our collision repair team. The role involves inspecting vehicles, writing detailed estimates, and guiding customers through the repair process with insurance coordination.

The ideal candidate has experience in collision estimating and shop software, strong communication, and meticulous attention to detail to ensure accurate, fair estimates and smooth repairs.