Collision Estimator: High-Volume Shop, Earning Potential

Mac Haik Ford 3; Houston (TX); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) Retirement Plan

Paid Time Off (PTO) and Vacation

Employee Vehicle Purchase and Service

Job summary

Mac Haik Ford in Houston, TX is seeking an experienced Collision Estimator to join our high-volume body shop team. You will act as the primary liaison between customers, insurance representatives, and repair technicians to deliver accurate, comprehensive collision repair estimates using CCC ONE and Ford OEM guidelines.

The ideal candidate has 2+ years of estimating experience, DRP familiarity, a clean driving record, and the ability to manage multiple files while maintaining excellent

Qualifications

• 2+ years of collision estimating experience in a high-volume body shop or dealership collision center.
• DRP experience is preferred.
• Software: Proficiency in CCC ONE estimating software required.
• Driver’s License: Valid driver’s license with a clean driving record is required.
• Ability to commute to Houston, TX (Katy Freeway location).
• Ability to pass a background check and drug screening.

Responsibilities

• Estimate Creation: Conduct thorough visual inspections and write precise, complete repair estimates using CCC ONE software in accordance with Ford OEM guidelines and insurance policies.
• Insurance Coordination: Negotiate supplements, review repair orders, and maintain positive working relationships with DRP representatives and field adjusters.
• Customer Communication: Walk vehicle owners through the repair process, set realistic timelines, and provide regular, proactive updates regarding vehicle status.
• Repair Workflow Management: Work closely with body technicians, structural specialists, paint teams, and the parts department to ensure seamless repair progression and parts availability.
• Quality & File Compliance: Ensure all estimate documentation, digital photos, repair orders, and insurance approvals are audit-ready prior to final vehicle delivery.
• Delivery & Final Billing: Review completed repairs with customers upon vehicle pickup, handle final payments/deductibles, and resolve any customer concerns.

Skills

2+ years collision estimating

DRP experience

Strong communication

Education

High school diploma or equivalent

Tools

CCC ONE estimating

DRP software

Job description

Mac Haik Ford in Houston, TX is seeking an experienced Collision Estimator to join our high-volume body shop team. You will act as the primary liaison between customers, insurance representatives, and repair technicians to deliver accurate, comprehensive collision repair estimates using CCC ONE and Ford OEM guidelines.

The ideal candidate has 2+ years of estimating experience, DRP familiarity, a clean driving record, and the ability to manage multiple files while maintaining excellent