Collision Estimator – Group 1 Toyota Fort Bend

Group1 Automotive, Inc.; Richmond (TX); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Health, Dental, Vision, Life, and Disability insurance

401(k) plan with company match

Paid Time-Off

Employee Stock Purchase Plan

Employee Vehicle Purchase Program

Job summary

Group1 Automotive, Inc. is expanding and seeking an experienced Collision Estimator for their collision center. This role requires a minimum of 3 years of estimating experience and proficiency in Microsoft Office. The ideal candidate will prioritize customer service and possess strong communication skills.

In addition to competitive pay, benefits include health insurance, a 401(k) plan, and an Employee Vehicle Purchase Program. This position supports a fast-paced work environment with various opportunities for advancement.

Qualifications

• Minimum 3 years of recent Collision Estimator experience is required.
• Valid driver license in the state that you will work and a good driving record.
• Proficient at operating a personal computer including Microsoft Office.

Responsibilities

• Greet customers and schedule appointments.
• Calculate repair costs including labor and parts.
• Complete insurance claim forms efficiently.

Skills

Customer service skills

Communication skills

Estimating experience

Insurance coordination

Self-motivation

Tools

Microsoft Office

Job description

Overview

Group 1 Toyota Fort Bend is growing and looking to add an experienced Collision Estimator to support our fast‑paced, high‑volume collision center.

The ideal candidate will bring strong estimating experience, insurance coordination knowledge, and a customer‑focused approach to delivering a high‑quality repair experience.

Responsibilities

• Greets customers upon arrival as well as communicate with them on the telephone providing information, scheduling appointments and collecting customer vehicle information.
• Builds and maintains strong relationships with customers, insurance companies and co‑workers.
• Listens to customer requests and completes a proper, clear explanation on the work order.
• Thoroughly checks the customers' vehicles to determine all damage to the vehicle include structural, exterior and interior damage, overall body and mechanical issues.
• Calculates the estimated cost of labor and parts to repair or replace each affected item on the vehicle as well as the estimate for the salvage value of the total vehicle.
• Review with the customer the cost effectiveness of repair versus replacement of parts.
• Determine costs associated with repainting or other applicable customizing that may be required.
• Proper completion of insurance claim forms to indicate repair or replacement cost estimates and specific recommendations.
• Other duties may be assigned by management.
• Demonstrates behaviors consistent with the Company's Values in all interactions with customers, co‑workers and vendors.

Qualifications

• Minimum 3 years of recent Collision Estimator experience is required.
• Must have current CSI reporting documents.
• DRP (Direct Repair Program) Experience.
• Proficient at operating a personal computer including Microsoft Office: E‑mail, Excel and Word.
• Ability to work independently and be self‑motivated.
• Valid driver license in the state that you will work and a good driving record.
• Great attitude with high‑energy personality.
• Excellent customer service skills.
• Professional appearance and work ethic.
• Ability to work well in a process driven environment.
• Outstanding communication skills in both verbal and written.

In addition to competitive pay, we offer our associates the following benefits:

• Health, Dental, Vision, Life, and Disability insurance
• 401(k) plan with company match
• Paid Time‑Off
• Employee Stock Purchase Plan
• Employee Vehicle Purchase Program
• Professional work environment with job training, provided equipment, and advancement opportunities
• Market‑leading pay based on experience plus bonuses

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment may be contingent upon successful completion of a background check and/or drug screening.