Collision Estimator

Group 1 Automotive, Inc.; Landover (MD); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with company match

Paid Time-Off

Employee Stock Purchase Plan

Employee Vehicle Purchase Program

Training and advancement opportunities

Pinnacle Awards Program

Job summary

Group 1 Toyota Certified Capital Plaza Collision Center is seeking an experienced Collision Estimator to join our team. You will assess damage, prepare repair estimates, coordinate with insurance, and ensure a high-quality customer experience throughout the claims process.

The ideal candidate has 2+ years of collision estimating experience, CCC One familiarity, DRP knowledge, and a valid driver's license. Bilingual Spanish/English is preferred; a high school diploma is required.

Qualifications

• 2+ years of collision estimating experience.
• Bilingual (Spanish/English) preferred.
• DRP experience required.
• CCC One experience.
• High School diploma or equivalent.
• Valid Driver's license and a good driving record.

Responsibilities

• Greets customers upon arrival and communicates information, schedules appointments, and collects vehicle information.
• Builds and maintains relationships with customers, insurance companies, and co-workers.
• Explains work orders clearly and accurately to customers.
• Inspects vehicles to identify damage including structural, exterior, interior, and mechanical issues.
• Calculates labor and parts estimates and salvage value for the repair.
• Reviews repair vs. replacement costs with the customer.
• Determines costs for repainting or customization as needed.
• Completes insurance claim forms with estimates and recommendations.
• Performs other duties as assigned by management.
• Demonstrates Group 1 values in all interactions.

Skills

Collision estimating

Spanish language

Customer communication

Education

High School diploma

Tools

CCC One

DRP experience

Job description

About Us

Group 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250 leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest dealership group in the U.S., Group 1 delivers a fully integrated automotive experience, including vehicle sales, financing, aftersales service, and digital retail solutions. As the automotive industry continues to evolve, Group 1 is investing in the people, technology, and operational excellence needed to shape what comes next. Our work is grounded in a simple belief, that a better experience for customers starts with an exemplary experience for employees. At Group 1, our commitment is to keep finding smarter ways to serve our customers and support one another. We believe great careers are built in environments where people are trusted, challenged, and given room to grow. If you share our core values of integrity, transparency, professionalism, teamwork, and respect, you can get more with Group 1. More opportunity. More support. More ways to build a career that moves you forward.

Overview

Group 1 Toyota Certified Capital Plaza Collision Center is part of Group 1 Automotive, a leader in automotive retail. We are seeking an experienced Collision Estimator!

The ideal candidate will bring strong estimating experience, insurance coordination knowledge, and a customer-focused approach to delivering a high-quality repair experience.

Responsibilities

• Greets customers upon arrival as well as communicate with them on the telephone providing information, scheduling appointments and collecting customer vehicle information.


• Builds and maintains strong relationships with customers, insurance companies and co-workers.


• Listens to customer requests and completes a proper, clear explanation on the work order.


• Thoroughly checks the customers' vehicles to determine all damage to the vehicle include structural, exterior and interior damage, overall body and mechanical issues.


• Calculates the estimated cost of labor and parts to repair or replace each affected item on the vehicle as well as the estimate for the salvage value of the total vehicle.


• Review with the customer the cost effectiveness of repair versus replacement of parts.


• Determine costs associated with repainting or other applicable customizing that may be required.


• Proper completion of insurance claim forms to indicate repair or replacement cost estimates and specific recommendations.


• Other duties may be assigned by management


• Demonstrates behaviors consistent with the Company's Values in all interactions with customers, co-workers and vendors.

Qualifications

• 2+ years of collision estimating experience required


• Bilingual (Spanish/English) preferred


• DRP experience required


• CCC One experience


• High School dipolma or equivalent


• Valid Drivers license and a good driving record

Compensation: The expected compensation for this position is $65'000 - $90,000/ a year based on experience.

What We Offer:

• Health, Dental, Vision, Life, and Disability insurance


• 401(k) plan with company match


• Paid Time-Off


• Employee Stock Purchase Plan


• Employee Vehicle Purchase Program


• Professional work environment with job training, provided equipment, and advancement opportunities


• Structured, paid training leading to manufacturer and Group 1 recognition


• Pinnacle Awards Program

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment is contingent upon successfully completing all applicable pre-employment requirements in accordance with federal, state, and local law.