Collision Estimator - Elevate Vehicle Repair Experience

Crash-Champions-Collision-Repair-Team-1; West Bend (WI); On-site; USD 65,000 - 145,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus (Cash From Crash)

5 Paid Holidays

Job summary

Crash Champions is hiring for a full-time estimator/repair coordinator at our West Bend, WI location. You will educate customers on repair processes, prepare and finalize repair estimates, and manage repairs through completion.

Ideal candidates bring strong customer service, ability to work with insurers, and experience with estimating software (CCC One, Mitchell, Audatex). We offer comprehensive benefits and a competitive compensation package.

Qualifications

• Experience in auto body estimate processes.
• Knowledge of insurance procedures.
• Ability to review data and communicate with customers.

Responsibilities

• Educate customers on the process of vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value.
• Completes initial estimates, write complete estimates after full disassembly and damage evaluation, and lock final estimates
• Manage each repair throughout the process and ensure Crash Champions’ quality standards by performing in-process QC.
• Keep every customer fully informed and updated on the status of their vehicle and provide the best possible experience for our customers.
• Able to pull and review all data procedures for/with Body Technicians and complete post-scanning for each vehicle in the repair process
• Pre-close the final repair order, Handle disbursement paperwork, address exceptions in the file and ensure carrier specific requirements are complete

Skills

Customer Service

Multi-tasking

Insurance knowledge

Fast-paced environment

Estimating systems

Tools

CCC One

Mitchell

Audatex

Job description

Crash Champions is hiring for a full-time estimator/repair coordinator at our West Bend, WI location. You will educate customers on repair processes, prepare and finalize repair estimates, and manage repairs through completion.

Ideal candidates bring strong customer service, ability to work with insurers, and experience with estimating software (CCC One, Mitchell, Audatex). We offer comprehensive benefits and a competitive compensation package.