Collision Estimator & Customer Experience Specialist

The Boyd Group LLC; Odessa (FL); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Annual Paid Time Off (PTO)

Medical, Dental & Vision Insurance

401(k) Retirement Plan

Paid Parental Leave

Job summary

A leading automotive repair company is seeking an Estimator responsible for providing excellent customer service by assessing vehicle damage and coordinating repairs. Responsibilities include documenting customer interactions, ensuring compliance with insurance requirements, and participating in daily team efforts. The role requires a High School Diploma and at least 1 year of experience, along with a valid Driver's License. Comprehensive benefits and ample career growth opportunities are offered, ideal for entry-level candidates.

Qualifications

• Must complete I-CAR Training.
• Basic computer skills required.
• 1+ year experience in related field.

Responsibilities

• Document and update customer interactions accurately.
• Guide customers through the repair process.
• Ensure compliance with insurance client requirements.
• Participate in daily production walks with management.
• Support team members when needed.

Skills

Basic Computer Skills

Compliance for DRP's Minimum of 1-year experience

Awareness of where to look for answers

Valid Driver’s License

Education

High School Diploma or equivalent

Job description

A leading automotive repair company is seeking an Estimator responsible for providing excellent customer service by assessing vehicle damage and coordinating repairs. Responsibilities include documenting customer interactions, ensuring compliance with insurance requirements, and participating in daily team efforts. The role requires a High School Diploma and at least 1 year of experience, along with a valid Driver's License. Comprehensive benefits and ample career growth opportunities are offered, ideal for entry-level candidates.