Collision Estimator: Customer-Driven, Growth‑Oriented Role

Classic Collision Corporate Services LLC; Cornelius (NC); Hybrid; USD 40,000 - 80,000; Full time

Benefits offered by this job

Supportive Team Culture

Company match 401K

Paid Time Off - 6 Paid Holidays

Rewarding Work

Job summary

Classic Collision is seeking a Collision Estimator to guide vehicles through the repair process from drop-off to delivery. You will prepare customer and insurance estimates and work with partners to ensure a smooth, transparent experience for every customer.

Ideal candidates are skilled communicators with CCC1 estimating familiarity and a commitment to high-quality work, integrity, and customer service. This full-time role offers growth and a strong team culture.

Qualifications

• Must be at least 18 years of age.
• Valid Driver's License required.
• Ability to provide clear, concise information in writing, via phone and in-person.
• CCC1 estimating system familiarity preferred.
• I-CAR certification preferred.
• Strong organizational skills.
• Successful completion of background check required.

Responsibilities

• Serves as the primary point of contact for the customer throughout the repair process from the point of drop-off through the delivery of the completed vehicle.
• Prepares estimate for customer and or insurance partners according to manufacturer and Classic Collision guidelines.
• Partners with the insurance companies to manage customers claim to insure the best customer experience.
• Maintains communication with customers providing updates on repair process.
• Coordinates with technicians to confirm all aspects of the damages are identified.
• Maintains customer satisfaction scores according to company standards.
• Perform quality inspection prior to vehicle delivery to the customer.
• Perform other related duties as assigned.

Skills

Clear communication

Organizational skills

Customer service

Team player

Tools

CCC1 estimating system

Job description

Classic Collision is seeking a Collision Estimator to guide vehicles through the repair process from drop-off to delivery. You will prepare customer and insurance estimates and work with partners to ensure a smooth, transparent experience for every customer.

Ideal candidates are skilled communicators with CCC1 estimating familiarity and a commitment to high-quality work, integrity, and customer service. This full-time role offers growth and a strong team culture.