Collision Center Performance Lead

PPG Industries, Inc; Strongsville (OH); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K

Job summary

PPG Industries, Inc is seeking a Performance Specialist for the East Coast to enhance productivity and profitability for its customers in collision repair. You will be a key advisor, engaging with clients to identify and resolve operational challenges, and managing main accounts for retention and growth.

The ideal candidate will have 3-5 years of relevant experience and a proficiency in Salesforce. PPG offers a diverse work environment with comprehensive benefits including Medical, Dental, Vision, and 401K.

Qualifications

• 3-5 or more years of experience in collision repair or automotive refinish.
• Experience with collision center workflows and managing customer relationships.
• Strong proficiency in Salesforce and Microsoft Office.

Responsibilities

• Support PPG CDN customers and identify operational challenges.
• Conduct goal and performance reviews with customers.
• Develop action plans tied to customer performance metrics.

Skills

Collision repair experience

Customer relationship management

Proficiency in Salesforce

Organizational skills

Tools

Salesforce or CRM tools

Microsoft Office

Job description

PPG Industries, Inc is seeking a Performance Specialist for the East Coast to enhance productivity and profitability for its customers in collision repair. You will be a key advisor, engaging with clients to identify and resolve operational challenges, and managing main accounts for retention and growth.

The ideal candidate will have 3-5 years of relevant experience and a proficiency in Salesforce. PPG offers a diverse work environment with comprehensive benefits including Medical, Dental, Vision, and 401K.