Collision Center Leader: Drive Growth & Operations

ADP, Inc.; Omaha (NE); On-site; USD 75,000 - 180,000; Full time

Benefits offered by this job

Competitive compensation

Performance-based earning

Health coverage

$0 deductible

$0 copays

$0 prescriptions

Dental Insurance

Vision Insurance

401(k) with match

Paid time off

Paid holidays

OEM & Industry Training

Leadership development

Career advancement

Job summary

Kaizen Collision Center is seeking a General Manager in Omaha, Nebraska to lead our collision center, drive production, sales, and profitability, and deliver top-tier repairs. You’ll oversee staffing, training, and KPI-driven performance while maintaining strong carrier relationships.

We seek a proven leader who can build a high-performing team, optimize workflow, and hold the crew accountable while earning their respect.

Qualifications

• 2+ years of collision repair management experience.
• Proven experience managing a collision repair facility.
• Strong understanding of collision repair production and workflow.
• Experience with insurance carriers and DRP programs.
• Strong financial and KPI knowledge.
• Experience recruiting and developing employees.
• Excellent communication and leadership skills.
• Ability to make decisions and solve problems quickly.
• Customer-focused mindset.
• Valid driver's license.

Responsibilities

• Lead day-to-day collision center operations.
• Drive sales, profitability, and operational performance.
• Manage production flow and cycle time.
• Recruit, develop, coach, and retain employees.
• Monitor technician and estimator performance.
• Identify and eliminate production bottlenecks.
• Maintain strong insurance and DRP relationships.
• Drive customer satisfaction.
• Ensure safe, high-quality repairs.
• Monitor KPIs and take action when performance falls short.
• Manage staffing and workforce planning.
• Create a culture of accountability, teamwork, and performance.

Skills

Collision repair management

Facility management

KPIs & financials

Leadership & recruiting

Communication

Decision making

Customer focus

Insurance/DRP relationships

Driver’s license

Job description

Kaizen Collision Center is seeking a General Manager in Omaha, Nebraska to lead our collision center, drive production, sales, and profitability, and deliver top-tier repairs. You’ll oversee staffing, training, and KPI-driven performance while maintaining strong carrier relationships.

We seek a proven leader who can build a high-performing team, optimize workflow, and hold the crew accountable while earning their respect.