Collision Center GM — Lead Teams, Drive KPIs

Boyd Group Services; Batavia (IL); On-site; USD 75,000 - 120,000; Full time

Benefits offered by this job

Annual Paid Time Off (PTO) plans

2 weeks of Paid Parental Leave forFull

6 paid holidays annually

Medical, Prescription Drug, Dental & V

Vision Insurance effective Day 1

401(k) Retirement Plan with company m

Employer Paid Short-Term Disability &

Life Insurance

Additional Voluntary Life Insurance

Continuing Education Opportunities

Free Prescription or Non-Prescription

Annual Voluntary Uniform Stipend

Voluntary Daily Pay option available

Job summary

Gerber Collision & Glass in Batavia, IL, seeks an experienced General Manager to lead the collision center with a focus on superb customer experience and KPI achievement. You’ll coach a team, manage budgets, and drive daily operations to ensure safety, quality, and on-time delivery while upholding company standards.

Ideal candidates have post-secondary education, proven leadership in collision repair, and the ability to communicate clearly; you’ll motivate staff and sustain WOW principles in a

Qualifications

• Attention to detail and a high degree of accuracy.
• Ability to consistently demonstrate a successful client experience
• Communicate clearly both verbally and in writing.
• Ability to motivate others utilizing effective coaching tools and management skills.

Responsibilities

• Ensure consistent execution of WOW (Wow Operating Way) plan.
• Prepare and manage the annual and monthly operating budget of the collision center.
• Forecast, target and track monthly sales, profit and expense objectives.
• Deliver formal annual performance reviews and informal monthly performance reviews.
• Monitor and maintain all A/P and A/R relating to the Collision Center.
• Maintain a clean and organized repair facility at all times.
• Monitor all maintenance required for all shop equipment, including the paint booth
• Provide training for all staff as necessary
• Ensure all staff wear proper safety gear and adhere to dress code.
• Open and close the facility daily as per established procedures.
• Conduct or coordinate daily production meetings/walks to confirm through-put and delivery dates
• Manage all estimates to ensure labor mix is within established standards. Manage store capacity.
• Lead and manage all repair facility personnel.
• Facilitate monthly Health & Safety and staff meetings .Attend monthly managers meetings.
• Attend training, information sessions and workshops recommended by Senior Leadership Team.
• Store CSI performance review and follow up within 24 hours.

Skills

Attention to detail

Client experience

Clear communication

Coaching & management

Education

Post-Secondary Education or equivalent

Proven leadership experience in collision repair

Job description

Gerber Collision & Glass in Batavia, IL, seeks an experienced General Manager to lead the collision center with a focus on superb customer experience and KPI achievement. You’ll coach a team, manage budgets, and drive daily operations to ensure safety, quality, and on-time delivery while upholding company standards.

Ideal candidates have post-secondary education, proven leadership in collision repair, and the ability to communicate clearly; you’ll motivate staff and sustain WOW principles in a