Collision Center GM: Lead Operations & WOW

Gerber Collision & Glass; Kaneohe (HI); On-site; USD 83,000 - 117,000; Full time

Benefits offered by this job

Annual PTO

Parental Leave

Medical, Dental & Vision Insurance

401(k) Retirement Plan with company-m予

Job summary

Gerber Collision & Glass in Kaneohe, HI is seeking a General Manager to lead the collision center and deliver exceptional customer experiences. This role oversees daily operations, budgeting, staffing, and safety, while driving KPI and insurance metrics.

The candidate should have post-secondary education or equivalent and proven leadership in a collision repair setting, with strong coaching and communication skills to motivate the team and ensure high standards of professionalism.

Qualifications

• Post-Secondary Education or equivalent.
• Proven leadership experience in a collision repair environment or similar role.
• Ability to motivate others using coaching tools and effective management skills.
• Strong communication skills and attention to detail.

Responsibilities

• Prepare and manage the annual and monthly operating budget of the collision center.
• Forecast, target and track monthly sales, profit and expense objectives.
• Deliver formal annual performance reviews and informal monthly performance reviews.
• Monitor and maintain A/P and A/R for the Collision Center.
• Maintain a clean and organized repair facility at all times.
• Provide training for all staff and enforce safety/ dress code.
• Lead and manage all repair facility personnel and daily operations.
• Attend managers meetings and health & safety sessions.

Skills

Attention to detail

Leadership experience

Communication skills

Coaching and mentoring

Education

Post-Secondary Education or equivalent

Job description

Gerber Collision & Glass in Kaneohe, HI is seeking a General Manager to lead the collision center and deliver exceptional customer experiences. This role oversees daily operations, budgeting, staffing, and safety, while driving KPI and insurance metrics.

The candidate should have post-secondary education or equivalent and proven leadership in a collision repair setting, with strong coaching and communication skills to motivate the team and ensure high standards of professionalism.