Collision Center Estimator 2026

Banks Chevrolet; Concord (NH); On-site; USD 42,000 - 64,000; Full time

Job summary

Banks Collision Center in Concord NH is seeking a highly motivated individual to write collision repair estimates for customers and Insurance partners. You will be the primary point of contact for customers and insurers throughout the repair process from drop-off to delivery.

The role requires excellent communication, fast-paced multitasking, and the ability to coordinate with internal and external customers to ensure a smooth repair experience.

Qualifications

• Prior Collision or Insurance company estimating experience perfered.

Responsibilities

• Participate in developing a proper repair plan for each vehicle.
• Prepare estimates in accordance with Insurance partners and company guidelines.
• Maintain and execute a timely repair schedule before, during, and after completions of repairs.
• Communicate supplements to customers and insurance companies on the same business day as written.
• Consult with management regarding new procedures and equipment in the industry

Job description

Banks Collision Center in Concord NH, is looking for a highly motivated, dedicated, and quality-focused individual, to write collision repair estimates for our customers and Insurance partners. This individual will need to be Personable and have a friendly caring demeanor.

Job Summary

Provides World Class Customer Service Experience to all Banks customers on the phone, in person and throughout the entire repair process. Serves as the primary point of contact for the customer and insurance partners throughout the repair process from the point of drop-off through the delivery of the completed vehicle. Responsible for coordinating communications with all other (internal & external) customers throughout the repair process.

Responsibilities

• Participate in developing a proper repair plan for each vehicle.
• Prepare estimates in accordance with Insurance partners and company guidelines.
• Maintain and execute a timely repair schedule before, during, and after completions of repairs.
• Communicate supplements to customers and insurance companies on the same business day as written.
• Consult with management regarding new procedures and equipment in the industry

Qualifications

Prior Collision or Insurance company estimating experience perfered.

• Ability to multi-task
• Excellent customer service
• CCC1 estimating experienced preferred
• Basic Computer skills
• Positive, friendly attitude, along with a customer service mentality
• Enjoy working in a fast paced environment
• Excellent oral and written communication skills
• Team player
• Must have a valid driver’s license
• Ability to learn new technology and research OEM repair procedures