Collision Center Director: Lead Team, Grow Profit & Quality

AutoNation

Westmont (IL)

On-site

USD 120,000 - 220,000

Full time

14 days+
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Benefits offered by this job

Health insurance
401k matching
Dental & vision plans
Associate vehicle purchase/discounts
YouDecide discounts
DRVPNK charitable initiatives

Job summary

AutoNation in Westmont, IL seeks a Collision Director to lead our collision center with a strong focus on profitability and customer experience. You will supervise a team, control expenses and drive performance through data and coaching.

You will manage budgets, regulatory compliance, and service quality while building relationships with insurers, dealerships and customers to foster repeat business and referrals.

Qualifications

  • High school diploma or equivalent required.
  • 3+ years in auto body repair environment; 2+ years leading a team.
  • Strong MS Office skills and customer-facing experience.

Responsibilities

  • Forecast goals and objectives for the collision center.
  • Administer annual operating budget for the collision center.
  • Ensure compliance with regulations (hazardous waste, OSHA, EPA).
  • Recruit, onboard, train and coach Associates; manage performance.
  • Schedule work, appraise quality, and supervise payroll/documentation.
  • Maintain relationships with dealers, insurers and customers to drive referrals.
  • Maintain AR/RO/PO records and ensure revenue recognition per policy.

Skills

MS Office Suite (Word, Excel, Outlook)
Auto body repair techniques
Customer experience excellence
Problem solving
Analytical thinking
Communication skills
Team leadership

Education

High school diploma or equivalent

Job description

AutoNation in Westmont, IL seeks a Collision Director to lead our collision center with a strong focus on profitability and customer experience. You will supervise a team, control expenses and drive performance through data and coaching.

You will manage budgets, regulatory compliance, and service quality while building relationships with insurers, dealerships and customers to foster repeat business and referrals.

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