Collision Center Administrative Assistant

Earl Stewart Toyota; East Lake-Orient Park (FL); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Paid Vacation

401K

Life Insurance provided by company

Health, Dental and Vision Insurance

Disability Insurance

Use of company yacht

Family Fund

Personal Days

Wellness program

Paid Maternity/Paternity Leave

Pet Bereavement

Job summary

Earl Stewart Toyota is seeking a courteous receptionist to greet customers and handle basic inquiries with professionalism. The role supports the Body Shop with clerical tasks, processes payments, and keeps accurate records of transactions.

The ideal candidate has strong communication skills, attention to detail, and the ability to multitask in a dealership environment. High school diploma or GED required; dealership experience preferred.

Qualifications

• Demonstrates superior customer service and communication skills.
• Attention to detail and ability to multitask in a fast-paced environment.
• Proficiency with Microsoft Word and Excel.
• Must have high school diploma or GED; dealership/reception experience preferred.
• Background checks and drug testing may be required.

Responsibilities

• Greet customers in a professional manner.
• Provide basic information to callers with general inquiries.
• Assist Body Shop Manager with clerical tasks as needed.
• Handle payments and issue receipts accurately.
• Maintain records of cash, checks, and credit card transactions.
• Refer customers to appropriate staff for further questions or complaints.

Skills

Superior customer service

Excellent communication

Attention to detail

Multi-tasking

Education

High school diploma/GED

Tools

Microsoft Word

Excel

Job description

Earl Stewart Toyota is hiring and we want to talk to you!

About Us

Working at Earl Stewart Toyota means you have a true career path to follow... even if it leads you beyond our company to a new field or career. We innovate. We learn from our team members to grow as an organization. We know what we don't know... this is why be practice reverse-mentoring (some of us older guys have a lot to learn) and use employee self-evaluations.

We are a car dealership, that's true... but we are more than that. We are 150+ human beings ranging in age from 21 to 76, men and women from almost every imaginable background. We have recently adopted a non-smoking workplace policy. We operate under a sound ethical code. We belong in the 21st century.

We are Earl Stewart Toyota.

WE OFFER

• Paid Vacation
• 401K
• Life Insurance provided by company
• Health, Dental and Vision Insurance
• Disability Insurance
• Use of company yacht
• Family Fund
• Personal Days
• Wellness program
• Paid Maternity/Paternity Leave
• Pet Bereavement

Responsibilities

• Greet customers in a professional manner
• Provide basic information to callers who have general inquires
• Assist the Body Shop Manager with various clerical duties as needed
• Friendly, professional, courteous and efficient when working with all customers and employees
• Calculate the customer’s bill using the dealership’s computer system.
• Receive cash, checks and credit card payments from customers and records the amount received on the repair order and/or counter ticket.
• Make changes accurately and issues receipts to customers
• Record totals of counter tickets and repair orders, verify against all cash, checks and credit card payments on hand at end of shift
• Work with department managers to keep abreast of new products and services offered by the dealership and any changes in price
• Refer customers who have additional questions to the appropriate individual
• Handle customer complaints with integrity and poise and refers the customer to the appropriate individual for further communication

Qualifications

• Demonstrated superior customer service skills
• Excellent communication skills and high attention to detail
• Ability to multi-task and handle several phone calls at once
• Must have at least a high school diploma/GED
• Must be proficient in Microsoft Word and Excel
• Must have dealership and/or recent retail receptionist experience
• All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, drug test, credit report, and valid driver license
• Professional appearance and strong work ethic