Collision Center Administrative Assistant

Earl Stewart Toyota; Lake Park (FL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Paid Vacation

401K

Life Insurance provided by company

Health, Dental and Vision Insurance

Disability Insurance

Use of company yacht

Family Fund

Personal Days

Wellness program

Paid Maternity/Paternity Leave

Pet Bereavement

Job summary

Earl Stewart Toyota in Lake Park, FL is seeking a friendly receptionist to greet customers, provide information to callers, and assist the Body Shop Manager with clerical duties.

The role requires a high school diploma or GED, proficiency in Word and Excel, and a professional appearance. You must pass background checks, drug test, credit report, and have a valid driver's license.

Qualifications

• Demonstrated superior customer service skills.
• Excellent communication skills and high attention to detail.
• Ability to multi-task and handle several phone calls at once.
• Must have at least a high school diploma/GED.
• Must be proficient in Microsoft Word and Excel.
• Must have dealership and/or recent retail receptionist experience.
• All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, drug test, credit report, and valid driver license.

Responsibilities

• Greetcustomers in a professional manner
• Providebasic information to callers who have general inquires
• AssisttheBody Shop Managerwith various clerical duties as needed
• Friendly, professional, courteous and efficient when working with all customers and employees
• Calculatethe customer’s bill using the dealership’s computer system.
• Receive cash, checks and credit card payments from customers and records the amount receivedon the repair order and/or counter ticket.
• Makechanges accurately and issues receipts to customers
• Recordtotals of counter tickets and repair orders, verifyagainst all cash,checks and credit card payments on hand at end of shift
• Workwith department managers to keep abreast of new products and services offered by thedealership and any changes in price
• Refercustomers who have additional questions to the appropriate individual
• Handlecustomer complaints with integrity and poise and refers the customerto the appropriate individual for further communication

Skills

Customer service

Communication

Multi-tasking

Professional appearance

Pre-employment testing

Education

High school diploma/GED

Tools

Microsoft Word

Microsoft Excel

Job description

Earl Stewart Toyota is hiring and we want to talk to you!

About Us

Working at Earl Stewart Toyota means you have a true career path to follow... even if it leads you beyond our company to a new field or career. We innovate. We learn from our team members to grow as an organization. We know what we don't know... this is why be practice reverse-mentoring (some of us older guys have a lot to learn) and use employee self-evaluations.

We are a car dealership, that's true... but we are more than that. We are 150+ human beings ranging in age from 21 to 76, men and women from almost every imaginable background. We have recently adopted a non-smoking workplace policy. We operate under a sound ethical code. We belong in the 21st century.

We are Earl Stewart Toyota.

WE OFFER:

• Paid Vacation
• 401K
• Life Insurance provided by company
• Health, Dental and Vision Insurance
• Disability Insurance
• Use of company yacht
• Family Fund
• Personal Days
• Wellness program
• Paid Maternity/Paternity Leave
• Pet Bereavement

Responsibilities

• Greetcustomers in a professional manner
• Providebasic information to callers who have general inquires
• AssisttheBody Shop Managerwith various clerical duties as needed
• Friendly, professional, courteous and efficient when working with all customers and employees
• Calculatethe customer’s bill using the dealership’s computer system.
• Receive cash, checks and credit card payments from customers and records the amount receivedon the repair order and/or counter ticket.
• Makechanges accurately and issues receipts to customers
• Recordtotals of counter tickets and repair orders, verifyagainst all cash,checks and credit card payments on hand at end of shift
• Workwith department managers to keep abreast of new products and services offered by thedealership and any changes in price
• Refercustomers who have additional questions to the appropriate individual
• Handlecustomer complaints with integrity and poise and refers the customerto the appropriate individual for further communication

Qualifications

• Demonstrated superior customer service skills
• Excellent communication skills and high attention to detail
• Ability to multi-task and handle several phone calls at once
• Must have at least a high school diploma/GED
• Must be proficient in Microsoft Word and Excel
• Must have dealership and/or recent retail receptionist experience
• All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, drug test, credit report, and valid driver license
• Professional appearance and strong work ethic